We stayed at this hotel on November 6, 2012 because we had an early morning flight to Las Vegas and didn't want to compete with Seattle traffic. We checked in around 7 pm. Check was good, our hotel room was far away from the lobby. This hotel has "pods" so you might have a long walk to get to your room. It was the evening of the presidential election and our television didn't work! I called the front desk and maintenance showed up right away. They brought a TV from a different hotel room and switched out ours, took about 30 minutes. The maintenance men were very nice.
I'm always cold and our room would not heat up, I finally took a really hot shower to shake that cold feeling. While the maintenance men were fixing our TV, they looked at the heater as well but couldn't make it warmer.
Other than the TV and the heater, the beds were comfortable. The shuttle was on time, running every 20 minutes to the airport. I thought it was a pretty good value, I got the rooms on-line with the early/non-refundable rate.
If you don't want to walk far from the lobby, ask for a close room. The walk can be very far!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear DoubleTree guest, thank you for your review of your recent stay with us. We apologize for the malfunctioning TV and are glad to hear that our staff was able to get it switched out for you. We are very pleased to hear that you found the beds comfortable and the shuttle convenient. Hope to see you again. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.