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“Excellent to overnight in Seattle” 5 of 5 stars
Review of Doubletree by Hilton Seattle Airport

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Doubletree by Hilton Seattle Airport
3.5 of 5 Hotel   |   18740 International Boulevard, SeaTac, WA 98188   |  
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Ranked #12 of 34 hotels in SeaTac
GreenLeadersSilver level
Calgary, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Excellent to overnight in Seattle”
5 of 5 stars Reviewed February 23, 2012

We have stayed at this hotel several times in the family suite ( 2 bedrooms/1 king and 2 queen beds). Love the warm chocolate chips cookies and the service has always been outstanding. Excellent morning breakfasts and the airport shuttle runs every 15 minutes but we have made the 10 minute walk numerous times to the airport terminal.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 24, 2012
Dear Doubletree Guest,

It is always a pleasure to read that our guest had a wonderful stay. I want to thank you and I can assure you that the entire team will be waiting for your return.
We are committed to guest satisfaction and always eager to please our guest.

Feel free to contact me at rissa.williams@hilton.com anytime!

Best regards as always,
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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Victoria, BC, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 22, 2012

We were very pleased with the DoubleTree hotel room.

For plane spotting, I'd recommend the uppermost NW corner room. The rooms was as soundproof as possible but if the noise of planes bothers you, you might want to get a room on the other side from the airport.

TV on a swivel that can swing between the comfy King bed and the comfy lounger/couch. Wolfgang Puck coffee & individual coffee maker - not bad for hotel room coffee. Largest balcony and the most windows I've ever had in a hotel room. Beware your modesty as the enclosed glass elevator is only about 20 feet away and they can see into the room if they're looking.

The pool area is beautiful but was a tad cold - if it was heated it wasn't warm enough for us to get in on a cool February evening. The hot tub was just perfect, though.

oh, and you get a fresh baked cookie upon arrival!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 27, 2012
Dear Doubletree Guest,

Thank you for choosing our hotel for your recent stay and the elaborate review.
We will be waiting to meet and greet you with our warm chocolate chip cookie anytime!
Please visit us soon and hopefully the weather will be warmer, so you can enjoy our heated pool, a bit more.

Looking forward to your next stay. If there are any questions or concerns please feel free to contact me at rissa.williams@hilton.com

Our warmest regards!
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Ruesselsheim
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 20, 2012

Stayed there for two nights during a business visit near the airport. Check-in was quick and friendly. Rooms nicely furnished, typical chain hotel style but absolutely clean and sufficiently equipped. Breakfast buffet was okay but could have been better for the price. Although there is a regular shuttle service from the airport it took more than 30 minuten for the bus to arrive at the airport.

Altogether a conveniently located hotel for a reasonable price.

Room Tip: Roms in wings 5 and 6 are five minutes walk from the reception. Tower rooms recommendable.
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 21, 2012
Dear Doubletree Guest,

Thank you for your review and for choosing our hotel for your recent stay. It is always great to read our guests point of view!

I wanted to add to your review that our shuttle runs 24-7. In the morning it runs in a 20 minute on the clock internal and from 3:00pm it runs continually (approximately every 15 minutes) from the hotel to the airport. Sometimes if you miss the one shuttle in may take up to 20 minutes for the next one.

I hope that we will see you soon and please feel free to contact me at rissa.williams@hilton.com anytime.
Best regards!
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Wyoming
Top Contributor
113 reviews 113 reviews
64 hotel reviews
Reviews in 36 cities Reviews in 36 cities
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed February 19, 2012

Stayed here for a night on the way back from Hawaii on a very short layover with my family of five. Arrived around 9 and the shuttle service was the best part about the stay. Very convenient, friendly driver and quick ride from airport. Check-in took a while since everyone getting off the shuttle checks in at once.

We reserved a "family room" that had a room with two double beds and a connecting room with a king bed, but only one bathroom. Room was a great size but this is an older property and our room was at the very end of a series of hallways and confusing walkways and elevators to reach; I'm guessing one of the older rooms. It had a stale smell and was in need of renovation both in the rooms and bathroom. Bed comforters looked old and dirty.

Went down to the restaurant to eat, since we hadn't eaten dinner and kids were starving. Even though we arrived toward the end of their posted hours you could tell they didn't want to serve us and we were not welcomed warmly. Food was ok. Bar area hopping, but kids not allowed to eat in the bar area.

Shuttle back to airport for early morning flight was again perfect. Would not stay at this hotel again unless it was needed for a very short overnight stay. I'm sure there are better properties in the area.

Room Tip: Ask for a room in newer building, if there is one.
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 21, 2012
Dear Doubletree Guest,

I want to thank you for your candor. Every feedback is a great feedback; I can assure you that we will use your review as an example to improve upon ourselves.

Our family rooms are ideal and popular since they have a king room and two queen rooms as one unit.

I want to apologize that our room and restaurant service did not meet your expectations. This is not typical and we will do an extensive research. Please feel free to contact me at anytime at rissa.williams@hilton.com

Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 19, 2012

I found this hotel the way I find almost all my short-notice domestic hotels: through Hotwire. As usual, I was pretty happy. It was late at night and I needed two things ~ an airport shuttle and a reasonably nice, clean, comfortable, safe place to get a good night's rest. This hotel affords all that.

It's a sprawling property, though, so you'll joke with your friends later that the walk from the front desk to your room takes longer than the ride to/from the airport. I had made that remark myself and then overheard someone else quip the same thing.

I'd certainly stay here again.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 21, 2012
Dear Doubletree Guest,

Thank you for the time taken to write the review. I am happy to read that your stay was comfortable and met all of your criteria.
I would have to agree that our hotel is large. We do have the third largest hotel in WA State and it has a unique architectural design and character!
Looking forward in meeting you!
Best regards as always!
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Honolulu, Hawaii
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 18, 2012

One night stopover before heading to London, Hotel is very close to the airport. Hotel shuttle is very convenient, very comfy bed.. restaurant located in the lobby.. Our room is on the lower floor facing the parking lot, no biggy.. pool is big..

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 21, 2012
Dear Guest,

Thank you for your recent stay and for choosing our hotel among other hotels in the area!
I have to admit that our beds are the best beds in the world!
We are happy that you had a great stay and that you recommend our hotel via Tripadvisor. Our location, our team and facilities make our hotel unique and exceptional.

We appreciate your candor!

Looking forward to be at your service in the near future.
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Kelowna BC Canada
Top Contributor
93 reviews 93 reviews
70 hotel reviews
Reviews in 62 cities Reviews in 62 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed February 13, 2012

This hotel is too spread out and it is frustrating finding space to unload your bags in the small entrance way. Ask for a room on the ground floor near the lobby unless you crave a workout befoe your flight. The staff works hard to please and really is the difference between a lousy or good stay. Free internet and printing in the lobby and the still great warm chocolate chip cookies on check in. There is a Dennys across the street and if you miss the shuttle the airport is an easy 10 min waik. Bid $60.00 on priceline for a room.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, February 17, 2012
Dear Doubletree Guest,

Thank you for choosing our hotel for your recent stay. We are always ready to anticipate your needs and provide a wonderful, stress free stay.
I want to apologize, if this was not the case, during your stay.
We are the third largest hotel in WA State and we have 8 buildings. I apologize if the room was not as close to the lobby as you wished it would be.
Please feel free to contact me at rissa.williams@hilton.com and I will be more than happy to make arrangements that meet your needs.

Best regards and looking forward in meeting you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Seattle Airport

Address: 18740 International Boulevard, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in SeaTac
#6 Business Hotel in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Seattle Airport 3.5*
Reservation Options:
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Also Known As:
Doubletree By Hilton Seattle Airport Hotel Seattle
Doubletree Seattle
Seattle Doubletree

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