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“Decent & Clean Hotel, but staff not accomodating” 3 of 5 stars
Review of Clarion Hotel

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Clarion Hotel
2.5 of 5 Hotel   |   3700 E Valley Road, Renton, WA 98055 (Formerly Best Value Inn)   |  
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Ranked #7 of 11 Hotels in Renton
Portland, Oregon
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9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Decent & Clean Hotel, but staff not accomodating”
3 of 5 stars Reviewed June 28, 2007

We ended up here after the airline caused us to miss our connecting flight and comped us a room. Staff seemed fairly friendly on check-in. The rooms/hotel have recently been remodeled and everything was quite clean. Only problem was that they didn't ask if we wanted a nonsmoking room. We arrived in the room and could smell the faint (but definite) odor of cigarette smoke and we called the front desk to see if we could change to a nonsmoking room. We were told that there were none available, which we found pretty hard to believe since the hotel parking lot was deserted and the only people checking in were a few others who had been on the same delayed flight. Overall - a decent cheap motel, but I was a little turned off about the smoking room issue since I had the impression our request was just being brushed aside so they didn't have to deal with changing our room.

  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionRenton, Manager at Clarion Hotel, responded to this review, August 15, 2008
Dear Valued Guest,

We appreciate the concerns you had regarding your check in process and the condition of you room. Entering a smoking room as a non-smoker can be very difficult to adjust to and have a pleasant nights rest.

The hotel has gone through new management and has converted the hotel to a 100% non-smoking hotel. The management strictly enforces this and any room that has been smoked in is taken out of inventory, aired out, and goes through a process of deep cleaning to make sure the next guest doesn't experience what you have.

I hope in the near future, you will consider us again the next time you come into the area. We have taken steps to improve the hotel's service, amenities and most of all guest satisfcation.

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183 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Clarion Hotel

Address: 3700 E Valley Road, Renton, WA 98055 (Formerly Best Value Inn)
Phone Number:
Location: United States > Washington > Renton
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 11 Hotels in Renton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Clarion Hotel® is ideally located just minutes from many Seattle attractions and local points of interest. This Renton, WA hotel is close to the Valley Medical Center, The Museum of Flight, Pacific Raceways racetrack, downtown Seattle, the Seattle-Tacoma International Airport (also known as the Sea-Tac Airport) and the Space Needle building, which offers spectacular views from its observation deck 520 feet above the city.Spend a relaxing afternoon watching a baseball game at nearby Safeco Field ballpark, home of the Seattle Mariners. The entire family will enjoy miniature golf, go-karts, bumper boats, laser tag and much more at the Family Fun Center, located just one mile from the hotel. Spend the day shopping at Westfield Southcenter mall, which features more than 200 stores and 20 restaurants, located just three miles from the hotel.The surrounding area offers something for everyone, with a variety of entertainment venues, shopping centers and outdoor recreation, including golfing, fishing, boating and skiing. Several restaurants and cocktail lounges can be found in the vicinity. ... more   less 
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Also Known As:
Clarion Hotel Renton
Renton Clarion
Clarion Renton

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