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“nice getaway” 5 of 5 stars
Review of GuestHouse Inn & Suites Hotel - Poulsbo

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GuestHouse Inn & Suites Hotel - Poulsbo
2.5 of 5 Motel   |   19801 7th Avenue NE, Poulsbo, WA 98370 (Formerly Holiday Inn Express Poulsbo)   |  
Hotel amenities
Ranked #1 of 2 hotels in Poulsbo
GreenLeadersSilver level
San Francisco, California
1 review
2 helpful votes 2 helpful votes
“nice getaway”
5 of 5 stars Reviewed November 5, 2012

perfect little getaway! just right! beautiful town with plenty to see and do! lovely rooms and outstanding service! Close to pretty much everything. Had a lovely time. The stafff was vey friendly, warm, and inviting. The rooms were clean.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 people have reviewed this hotel

Traveler rating
    68
    33
    9
    8
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See reviews for
22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

5 star hotel in service!!! Exceptional service by all staff as they all greeted my family with a big smile and a hello! Also, Vince Neil of THE Motley Crue was staying at the hotel and my wife and I were conversing with him and his crew. They were very nice and it was very very awesome feeling to stay at the same hotel as them! Hotel's cleanliness was spotless and newly renovated room my family had with a flat screen TV and a fridge and a microwave was very convenient! Their hot breakfast consisted of scrambled eggs, bacon, cinnamon rolls, yogurt, etc. awesome start for the day! Excellent value!!!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Angeles, Washington
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 31, 2012 via mobile

Clean; quiet; and comfortable - could not ask for more. Look at the pix. Also, the WiFi is fast as advertised - see the speed tes results! I would gladly stay here again, and recommend it to anyone. It is very nicely furnished and fresh.

Stayed October 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2012

Stay there one night. Great service, Great people, Great breakfast, Great room (very clean) ..... just' everything is great... the manager was great, very funny guy and his baby is so adorable. I will stay here again next time when i am in town. my only suggestion is there should be a late check out at 1 or 2 pm.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, California, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2012

Great service, delicious breakfast, comfortable bed. We came here for a relaxing weekend and we got just that. The hotel was quiet and the king-sized bed was comfortable. Cleanliness is extremely important to me and this hotel met all of my expectations. The shower was perfect and the cleaning staff was very helpful when we needed more towels and toiletries. They also helped us to find fun spots in the area to check out. Next time I'm in town, I will be staying here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, USA
Top Contributor
62 reviews 62 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
104 helpful votes 104 helpful votes
1 of 5 stars Reviewed October 16, 2012

I will not stay at this motel again. I arranged for late checkout with the hotel staff but when I checked out the same staff I arranged the late checkout with charged me an extra 1/2 day. Apparently the GuestHouse in Poulsbo will let you have a late checkout but is dishonest about the charges. This is the first motel I have ever stayed at that intentionally made invalid charges to my credit card and has refused to correct the problem (and I travel frequently). Given the situation it is even more unbelievable, a Sunday checkout with an empty motel and a minimal late checkout.

The dishonest charges make this motel one I will not consider again. Otherwise I found the motel average. It was clean but fairly expensive. Also, avoid the jetted tub rooms. The tub is strangely installed right next to the bed without any separation.

Room Tip: Jetted tub rooms are strange
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicahKim, Manager at GuestHouse Inn & Suites Hotel - Poulsbo, responded to this review, October 17, 2012
Thank you for your feedback. I especially appreciate any concerns or issues that guests experience at our hotel, so that I can better strive for excellent experience provided to all of our guests. After further research, late checkout of 1pm was agreed upon but guests came back after 1:15pm to take a shower and pack things up to checkout after running the Poulsbo marathon. Being the host hotel for the marathon, we had many guests who had late1pm checkouts but only the reviewer's room did not honor the agreement of 1pm checkout. Also, there was no other communication from the guests that they were running behind. I'm sorry guests had a bad experience due to the1/2 day charge but our hotel had over 90% of the total rooms checkout on that day with over 70% of the total rooms checking in with new arrivals, so the housekeeping staff did in fact had to get into all checkout rooms fast and couldn't wait around for guests who checked out later than agreed upon checkout time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brea, California, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2012

I travel throughout the US a lot for work and I recently stayed at GuestHouse Inn & Suites Poulsbo. It was above my expectations, the Continental Breakfast was great, the service was exceptional and even the Jacuzzi area was nice and cozy. That's why I give the Pool section 5 stars. At the end of the day I just want to relax and be able to enjoy my trip and not have to worry about how clean the rooms are or argue with the staff about certain things here and there. Makes a stressful day less stressful with one less thing to worry about. Thank you again and I will definitely be staying here more often!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about GuestHouse Inn & Suites Hotel - Poulsbo

Address: 19801 7th Avenue NE, Poulsbo, WA 98370 (Formerly Holiday Inn Express Poulsbo)
Location: United States > Washington > Poulsbo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Poulsbo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Inn & Suites Hotel - Poulsbo 2.5*
Official Description (provided by the hotel):
Located in scenic downtown Poulsbo conveniently located from all dining, entertainment, and the marina. Minutes from Naval Base Kitsap/Bangor/Keyport, and the Pudget Sound Naval Shipyard. Within 10 minutes from Kingston, Silverdale, and Bainbridge Island. Enjoy our complimentary deluxe hot breakfast served daily! ... more   less 
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Also Known As:
Guesthouse Inn & Suites Poulsbo Hotel Poulsbo
Guesthouse Inn And Suites Poulsbo
Holiday Inn Poulsbo
Poulsbo Holiday Inn Express

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