We reserved online, coming from out of state for a wedding. The town was booked up. Website photos of lobby make this waterfront motel look like a nice place. Do not be fooled by the photos and text there! (Lobby was in fact ok and clerks at desk polite, but helpless or uninterested in making amends for the horrible accomodations, as we found out later.) Breakfast is free, but very minimal-- cheap dry cereal, green bananas. And the room?! OMG! Yecchh! We were in an end unit, ground floor. Building has no inner hallway. At this place the doors directly to the cement walkway by the parking lot, like a freeway truckstop motel. The room has no windows, just sliding glass door on the far side, opposite the front door, which opens onto a tiny cement patio . This did have a railing, but anyone could have climbed over and it felt unsafe as our patio was actually just a few feet from the frontage road by the marina. (As a safety feature, the room was provided with a dented piece of copper tubing to keep the slider from being opened fully. We used it.) After checking in, we left our suitcases in the but had not time to really survey it. Too bad! We would have left immediately. But we were late for a gathering. We did notice it smelled old and musty, with overtones of room spray. Came back to the room quite late and got ready to go right to bed. (Did turn on the TV for late news: it did work but was small and obviously over twenty years old, as we have one in our basement very much like it, from 1992. Bath tub caulking looked like it needed replacing, but the bathroom was clean. Only two thin towels were provided, no courtesy "products" whatsoever such as small shampoo.) The mattress was very firm, with no top padding so the button depressions could be felt. The bed, a Queen, had only had two pillows, both small and lumpy. The thin blanket looked like garage sale leftover. The sliding screendoor came out of its track and had to be set aside for the night, when we were wrestling with it and the sliding glass door to ventilate the room Couldn't find any A/C. The dial on the wall seemed only to be for heating. It was a very warm evening. The outside air a bit stinky from the paper mill, but the inside air was worse, likely from trapped bad air settling in. The carpet was rumpled all over in "waves" as though the glue had given up. We suspected it possible there had been a broken pipe (sewage??) at some time as the carpet smelled bad, especially at the base of the wall by the head of the bed. My husband slept through, although restlessly, but I was awakened by the worsening bad smell which seemed to have settled around us and was just plan horrid. At 3AM I gave up trying to sleep---it smelled like having the bed right near a porta-potty. I went out to our car in the parking lot where I slept in the backseat until dawn. I reported all of this to the desk clerk, who was polite and somewhat sympathetic, and did not question the fact that we were canceling a pre-reserved second night. I asked, just out of curiosity, if any other rooms were "nicer". She said they are all about the same, except that the higher the floor the more expensive. OMG! We paid $159 for this dump of a room, possibly the worst night I have ever spent at any motel or hotel! Ever. (Once a year ago had to find a room on short notice in another town on a busy holiday. Settled for what looked like a "flea bag" on a busy freeway location and paid $50 for a clean bare-basics room that was better than this one by far. I am obviously still outraged that this place would DARE to put a customer comment card in the room, asking whether the rates are reasonable (among other things). Horrible, horrible, horrible experience. Would have left the second we saw all those details except that under the circumstances we had no time at first and got in too late. No one should pay any motel so ratty that sleeping in the car in the parking lot is preferable to the room. End of rant! Beware.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.