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“Pretty Hotel” 4 of 5 stars
Review of Swan Hotel

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Swan Hotel
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222 Monroe St, Port Townsend, WA 98368   |  
Hotel amenities
Ranked #2 of 11 Hotels in Port Townsend
Certificate of Excellence 2014
France
Top Contributor
61 reviews 61 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
“Pretty Hotel”
4 of 5 stars Reviewed July 4, 2013 via mobile

We stayed in one of the cottages which although not huge are very comfortable. The location is great at the waterfront and an easy walk to all the sops and restaurants. Port Townsend is a lovely town and we could easily have lingered on there.

Stayed June 2013, traveled as a couple
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183 reviews from our community

Traveler rating
    89
    70
    14
    7
    3
See reviews for
18
108
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
massachusetts
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 4, 2013

I enjoyed the Swan in spite of my concern it might be noisy being so close to busy area. It was quiet, room was very comfortable and front desk staff person was really friendly and helpful including giving me an ice pack each night for my ankle which I broke just before my trip. I would definitely stay there again!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna BC Canada
Top Contributor
105 reviews 105 reviews
79 hotel reviews
Reviews in 69 cities Reviews in 69 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 28, 2013

This is a historic inn next to the marina in downtown Port Townsend. Well decorated rooms, clean, good beds. I made a mistake in my reservation and they were very gracious about it and worked hard to accomodate me. All for the best price in town. We will return. I think in summer you have to book well in advance. The ferry from widbey island requires reservations at peak times.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington, United States
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2013

This was a very nice hotel located near the whale watching company we were connecting with the following morning. The lady that greeted us in the office was very nice and informative regarding the places to eat in town. The room was on the first floor and was ADA compliant. The bed was comfortable and we weren't disturbed by any noise outside or from the upper levels. The hotel is within walking distance of downtown shops and restaurants. We would recommend this to anyone wanting a nice place to stay..

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lacey, Washington
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 13, 2013

I love the Swan. The beds are large and cushy, the location is convenient to everything but still quiet, and the staff are wonderfully helpful and friendly. I like smaller hotels that feel personal and the Swan fits this to a tee. If you happen to find yourself in Port Townsend on a rainy winter night, as I did, the front office has a huge selection of movies to borrow when the shops/bars close down.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed June 2, 2013

This is a nice place if you like the bed and breakfast feel. Very clean and handy to get to historic downtown. Bit of a small bathroom but overall nothing wrong with it. Could use a few benches outside because the evenings in Port Townsend are pretty. The desk staff was very helpful.

Stayed May 2013, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 23, 2013

Port Townsend was beautiful in May. But The Swan Hotel was very difficult for my husband who is in a wheelchair. We got up the spacious ramp --- it was wonderful --- but from there on is was very cramped and difficult to move around in. From the open door way we had 1 inch to spare on the sides (that is 1/2 inch per side) so we had to go forward into the bathroom in order to close the door behind us. The bathroom was adequate but was not designed for wheelchairs. The bathroom door was in the way no matter which way he turned. Moving in the room was much more difficult although it could it cold be done. It was much to cramped to be comfortable. The manager was very nice and helpful and explained the hotel was not ADA compliant and she was right! Most people might find The Swan Hotel meets their needs, people with a wheelchair will definitely be challenged!

Room Tip: The only service, other than the manager at check in, was room cleaning. The noise from the room ups...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy F, General Manager at Swan Hotel, responded to this review, June 22, 2013
Dear Guest,

I would like to thank you for staying with us at the Swan Hotel and are pleased that you enjoyed your stay here in Port Townsend.

It is regretful that the room did not fully meet your needs. We have modified that room A-2 to help accommodate our guests who have mobility and access issues. Unfortunately the space restrictions present in our boutique studios make it impossible to fully implement an ADA certified room configuration. We are careful not to represent it in that manner and to try to make it clear to all guests making reservations with those needs. I apologize if we failed to properly communicate that to you when booking the reservation. We have addressed this with our staff and will strive to improve our communication of the amenities.

Thank you for your input towards improving our facility and customer service.

Cordially,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swan Hotel

Address: 222 Monroe St, Port Townsend, WA 98368
Location: United States > Washington > Port Townsend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 11 Hotels in Port Townsend
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
The Swan Hotel, located adjacent to Hudson Point Marina and the Northwest Maritime Center, is in the heart of the vibrant, maritime downtown district. The Swan Hotel features 9 comfortable hotel type rooms, 4 cozy cottages and a top floor Wheelhouse Suite. The Wheelhouse features two decks with magnificent views of the marina and Admiralty Inlet, plus a full kitchen, two full bathrooms, a dining room that seats 14 and sleeping accommodations for up to 8 guests. Each room and cottage has its own private bath, wireless and DSL connectivity, high definition TVs and DVD players, min-fridge, microwave and coffee and tea service. Some guestrooms have Harbor views while others favor City and Bay views. The cozy cottages also provide jetted tubs, propane fireplaces and outdoor patios with seating.The Swan welcomes canine friends in the Mainsail, the Lanyard, the Starboard, and the Portside guestrooms as well as the Dockside Cottage. Mid-week, commercial and government rates are available. Two-Diamond AAA rated. ... more   less 
Also Known As:
Swan Hotel Port Townsend

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