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“Plush Hotel & Relaxing Spa - Splendid - plus a CLEAN Remote” 5 of 5 stars
Review of BEST WESTERN PLUS Pasco Inn & Suites

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BEST WESTERN PLUS Pasco Inn & Suites
2811 N 20th Avenue, Pasco, WA 99301-3396   |  
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Ranked #1 of 10 Hotels in Pasco
Missoula, Montana
Top Contributor
224 reviews 224 reviews
64 hotel reviews
Reviews in 56 cities Reviews in 56 cities
60 helpful votes 60 helpful votes
“Plush Hotel & Relaxing Spa - Splendid - plus a CLEAN Remote”
5 of 5 stars Reviewed December 13, 2013

This Best Western Plus has almost every hotel beat - the "Plus" in their case is well deserved. Expertly decorated with special touches worth mentioning such as formal drapes, designer lamps, a spacious living room type lobby with roaring fireplace, a gorgeous clear spa pool for lap swimming and sauna,Italian soda/coffee syrups kept in the open kitchen whenever guests want to help themselves. An added pleasure, staff are most welcoming and very friendly. The entire hotel is extremely clean. Furniture is pulled away from the walls so guests can see each and every part of the room is immaculate. There is a microwave & refrigerator and comfy over-stuffed chairs in all guest rooms. I was actually planning to stay at another hotel, saw this one close to the Pasco Airport and decided to book. Am very glad I did. What a wonderful surprise at the end of my work trip and I will be back!

Room Tip: Ground level allows reading in the library and living room area as well as access to work-out room...
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, December 24, 2013
Dear eds44

Thank you for your detailed review of my property. I am pleased you gave us chance to earn your business & happy to read your observations of the standards we try to maintain.

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    206
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    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
wa
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2013

Everything I look for. Good staff. Great breakfast. Really clean. Indoor hot tub and pool. Work out room.The atmosphere here is really lovely. I've been before and will again. You won't be disappointed if you stay here. It's right near the college and not far from the freeway, so any where your going to any of the TRI-CITIES is about 10 minutes max.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, December 11, 2013
Dear Bobbi J.

Thank you for your detailed review of my property. I am pleased to see that my staff took care of you & that enjoyed our pool & breakfast.

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orchard, United States
1 review
5 of 5 stars Reviewed November 24, 2013

Very clean up to date hotel. Breakfast is by far the best I've had a hotel with lots of fresh, quality options. Other hotels should take note of this service. The pool and hot tub were clean and kept a nice temperatures. The internet was some what slow and often disconnected from my computer which was the only draw back for my stay. The business center was nice and provided a second option for conducting online business. I would stay here again in a heart beat.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, December 6, 2013
Dear Todd S.
Thank you for your review of my Hotel. I was pleased to hear you enjoyed are service & our Breakfast.
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missoula, United States
1 review
5 of 5 stars Reviewed November 22, 2013

Quiet, comfortable, clean and a wonderful breakfast to start the day within 5 minutes of the airport and the major hwy exchange make this the perfect spot for our family when we come from MT, CO and WY to share time with a family member in the TRI Cities. Very accommodating and convenient.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, December 6, 2013
Dear T paulanderson

Thank you for your review of my Hotel. I was pleased to hear you enjoyed are service & our Breakfast.

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrenceburg
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 9, 2013

I stayed here with a friend in September, 2013 on our way to Walla Walla. I was pleasantly surprised by the great breakfast, eggs/omelettes to order by a chef and a great selection for other breakfast items ...a 10 out of 10 for places I have stayed regarding breakfast. The rooms were nice, plenty of room and convenient to the major hiways.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, November 15, 2013
Dear tpaulanderson

Thank you for your review of my Hotel. I am pleased to see you enjoyed our breakfast.

Jim Gibson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed November 8, 2013

Very nice hotel - almost luxurious - surprising for a Best Western (although they are always nice and clean). I upgraded to a suite which wasn't a lot more money and gave us a lot more room. Although it would have been nice for the couch to have had a hide a bed.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, November 15, 2013
Thank you for your review of my Hotel. I enjoyed reading your comments. When we remodel we are going to make all the couches hid a beds, but that is a 3 years from now.

Jim Gibson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pebble Beach, United States
1 review
5 of 5 stars Reviewed October 28, 2013

Would stay at this Best Western in a heart beat! Extremely great service, breakfast room served a full breakfast of quality hot food...actual made to order omelets, fresh bacon, sausage, fresh fruit, assorted cereals and breads plus freshly made breakfast muffins. Excellent accomodations.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review, October 31, 2013
Dear Deanna N.
Thank you for taking the time to review my Hotel. I was pleased to see you enjoyed the Breakfast, I will share your comments with my breakfast team I am proud of there efforts.
Jim Gibson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Pasco Inn & Suites

Address: 2811 N 20th Avenue, Pasco, WA 99301-3396
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Pasco
Price Range (Based on Average Rates): $$
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Pasco Hotel Pasco
Best Western Pasco Inn And Suites
Pasco Best Western

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