We stumbled acroos this resort by accident but had an outstanding trip. We checked in and the first thing the kids wanted to do was go swimming. I let them go "wait" for me outside while we got settled in, another guest that was in the pool area which was gated and locked let the kids into the pool. My 5 year old son was a little to excited and ran and jumped right in to the deep end of the pool. He's just learning how to swim and a lady that was in the pool area jumped right in fully dressed to get him out. She reacted so quickly the other parents said they didn't know what to do. She got him out of the pool and made sure he was ok. By this time I had heard all the noise and ran over to find her sitting with him soaking wet making sure he was ok while my daughter ran to get me. The pool does have a sign up that states there is NO lifegaurd on duty. But the Shannon whom I later found out was the manager didn't hesitate to jump in and save my son. We are so greatful for her being around!! She went out of her way to make sure the rest of our stay was outstanding even giving the kids pool toys to play with so my son wouldn't be to scared to go back in the pool. We know it wasn't her "job" to save him but we are thankful she acted so quickly and did. We even offered to pay for her cloths which I'm sure were ruined but she wouldn't take anything from us and simply replied she was just doing her job. Besides that we had a great stay in a very confortable room with everything you could possible need to enjoy a family trip. We were shocked to see that the unit's were set up just like our home with everything you need provided. The price was VERY affordable and even allowed us to stay and extra day which the family loved. All of the stafff was very friendly,helpful and knowledgeable but we fell Shannon went above and beyond to make us welcome even helped plan our day's activity's for us. We travel all over and never recived such person care or treatment as we did while we were there. We would highly recommend this resort to everyone!! We are already plannig another trip over ths summer. Thank you again Shannon and your staff for making this such a great trip for us!!!
- Also Known As:
- Desert Canyon Golf Hotel Orondo
- Desert Canyon Hotel