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“Nice surprise!” 5 of 5 stars
Review of BEST WESTERN PLUS Peppertree Inn at Omak

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BEST WESTERN PLUS Peppertree Inn at Omak
3.5 of 5 Hotel   |   820 Koala Drive, Omak, WA 98841-9744   |  
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Ranked #1 of 4 Hotels in Omak
GreenLeadersSilver level
Huntington Beach, CA
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
“Nice surprise!”
5 of 5 stars Reviewed August 11, 2014

Comfortable, clean rooms with no highway noise, big shower, and great staff willing to answer any questions and offer suggestions on what to do in the area and recommend very good restaurants nearby. I would definitely stay here again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 17, 2014
Thank you for staying with us! We look forward to seeing you again in the near future!

Thanks,
Dione
Asst. Manager
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251 reviews from our community

Traveler rating
    142
    79
    13
    10
    7
See reviews for
64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Seattle, WA
Top Contributor
92 reviews 92 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed August 10, 2014

This would always be my first choice in Omak. Rooms are large, bright, modern, clean and attractively furnished. The facility overall has a good feel to it, comfortable and upscale yet still accessible. The white duvet and linens felt particularly cool and pleasant. Instead of a tub, there was a large glass shower enclosure in King room 215, which I appreciated. The breakfast offered enough different items to work with. Items were attractively presented. There were several hot items in addition to waffles, as well as embellishments like salsa, tortillas, shredded cheese, hot sauce, delicious fruit compote house-made, I assume, with local fruits, which you could put on yogurt, cereal, waffles or just eat plain!. There was a bowl of fantastic ripe donut peaches from a local orchard, all nice touches. The indoor pool and spa looked clean and I appreciated the outside tables from which to view the surrounding countryside. Views here are really quite wonderful, especially if you are from the west side of the Cascades! The staff was friendly and helpful. The facility was quiet.

One thing that needs to be mentioned. During rodeo week the prices double. At normal prices, the Peppertree is a very good value. During rodeo week, you must remember that the "value" derives from the close proximity to the fairgrounds, rather than from the specific qualities of the hotel itself. Since all rooms were filled at the higher prices, you can assume that others agree with this assessment. I would definitely return under either circumstance.

Room Tip: Room 215 had a clear view of the surrounding countryside, without highway noise.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 17, 2014
Thank you for your great review of our hotel. We look froward to having you again.

Thank you,
Dione
Asst. Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, United States
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

The hotel was exceptional clean. The staff was friendly, helpful and informative. The hookup for devices were easily found. The bathroom was spotless and had plenty of counter space. The outside was well kept, and clean. The bed were comfortable, the air conditioning worked properly.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 11, 2014
We are so glad you enjoyed your stay and we look forward to having you again!


Thank you,
Dione A.
Assistant Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanwood, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

We have stayed at the Best Western Peppertree Inn at Omak, Wa several times. The staff if always great! Love the pool. Close to shopping. Good breakfasts. We go everywhere with our dog and she is always welcome there.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 1, 2014
We are glad you and your pet enjoyed your stay. We are a fully dog friendly hotel and enjoy seeing our four legged friends. We look forward to your next stay!
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Mukilteo, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel in Omak was not on our itinerary. We had to change our travel plans due to the highway closure from the wild fires in Central Wa. So we turned around and I was happy to have found Best Western hotel chain and especially happy when they still had available rooms. We got a room up on the 4th floor which was really nice. This particular hotel was probably set up for business travelers, because there was a desk with a "bank teller" lamp on the desk; it had 1 phone on the desk and the other one on the night stand. The counter and desk had granite which is nice (just like home). We had a King sized bed. There was also a couch with a little "end" table which was also granite. Their bathroom amenities were from the automatic pump which include shower gel, shampoo, and conditioner which was really nice also. The shower head was also nice. The hot breakfast was really good.. There is a family owned restaurant next to the other hotel which was called "Omak Inn" - it's called Koala grill. It's sort of like Outback Steakhouse. Food was good. The AC was nice and cool to the point my husband started feeling "cold" so he increased the temperature a little bit.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 1, 2014
We are so happy you enjoyed your stay. We are sorry that you had to change your travel plans do to the recent Wild Fires in the area. We hope that you will come back soon and enjoy our beautiful Okanogan Valley!
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1 review
2 of 5 stars Reviewed July 21, 2014

Poor because of service. Reserved a handicapped room with roll in shower and the room was changed to an unwanted two bedroom suite with a regular tub. My husband was not able to shower but, rather, had to sponge bathe on the toilet. We were given only a $20+ credit for the inconvenience. Not acceptable.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 1, 2014
We are sorry that we did not exceed your expectations. We have many ADA compliant rooms, and we try to accommodate all guest requests. We hope that you will join us again so that we can exceed your expectations.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 16, 2014

Fresh clean rather new hotel. They have little competition so rooms rates are on the high side. Close to restaurants and other shopping. Near main highways. On arrival the outside temperature was in the mid 90's so was pleased to find that the room was pre-cooled and very comfortable on arrival.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review, August 1, 2014
We are glad that you enjoyed your stay. We do our best to have all rooms set to a comfortable level upon guest arrival. We look forward to your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Peppertree Inn at Omak

Address: 820 Koala Drive, Omak, WA 98841-9744
Phone Number:
Location: United States > Washington > Omak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Omak
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Peppertree Inn at Omak 3.5*
Number of rooms: 77
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Also Known As:
Best Western Omak
Omak Best Western

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