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“If you don't mind the smoke, pleanty of food for the cost” 3 of 5 stars
Review of Red Wind Casino

Red Wind Casino
12819 Yelm Hwy, Olympia, WA 98513
+1 360-412-5000
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Ranked #27 of 52 things to do in Olympia
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Attraction details
Owner description: Nisqually Red Wind Casino, located in the greater Olympia area, has 975 electronic slot machines and numerous table games, craps, roulette, blackjack, Pai Gow and three card poker, Keno and Speed Keno, to name just a few. Joining our players club, Club Red, is absolutely free; join the Club and you could receive 50% off Dining when you pay with your points, you can also turn your points to cash! Visiting the area? We offer a complimentary shuttle for hotels in these areas: Tumwater, Olympia, Lacey, Yelm and DuPont. This service is available Friday and Saturday from 6:30 pm to 2 am. Please plan your visit for a three hour minimum stay. For shuttle service please contact us. We welcome you to enjoy our facility seven days a week. We are open 24 hours from Thursday at 8 am through Monday at 5 am and Monday through Wednesday from 8 am to 5 am.
Olympia, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“If you don't mind the smoke, pleanty of food for the cost”
3 of 5 stars Reviewed December 29, 2011

We enjoy being able to eat all you want including dessert. Always friendly and military discount. Smoke filled environment not appealing.

Visited December 2011
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Spokane, WA
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“We had fun....The staff wasn't very friendly.”
3 of 5 stars Reviewed December 9, 2011

We loved our dinner in the grill.....The service was excellent, the food good, and the price extremely reasonable.

Visited December 2011
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
1 review
2 helpful votes 2 helpful votes
“It use to be a nice place.”
2 of 5 stars Reviewed October 28, 2011

The old casino was a nicer place than the new. The people that worked there were so nice and friendly. Now it's cold and the good people are all gone. Will never go back. Alot of the people that use to work there are at the other local casinos. I found the best place to gamble is Lucky Eagle. Nice place, good people that work there, and free slot tourn. Check their web page.

Visited November 2010
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, Canada
Senior Contributor
35 reviews 35 reviews
10 attraction reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Customer Care non existent”
2 of 5 stars Reviewed March 16, 2011

We visited this casino for 1st time during recent mini vacation trip to celebrate 40 years of marriage. I signed up for rewards card but unfortunately my wife had left her ID at hotel and could not sign up as well. I understand the policy need for that. though desk clerk could have been a little more professional in our treatment. After gambling for a couple of hours, we decided to eat at the buffet, which on a Friday night was seafood - our favourite. Buffet is quite pricey, but 25% discount to Seniors makes more pallatable. Except my wife was refused the discount because she did not have any ID. (We are both in our 60's vs age 55 requirement)This was laughable as the clek only did a cursory look at my ID and could not possibly have noted my birthdate. I asked if under cirsumstance (40th anniversay/forgot ID) an exception could be considered, and the rep stood there like a deer in headlights and refused to do anything other than say no. Maybe common sense was beyond her abilities. I can appreciate the need for policy guidelines and may even have been tolerant if she had referred to Manager and still refused. I reviewed this with Rewards desk and rep there agreed that something should be done but (surprise) her area had no authority to do anything. But she did agree to contact Manager for the buffet service to see if anything could be done. As we watched this poor girl spend well over 5 minutes trying to find someone to contact through what looked like a directory and then referring to others in her group - and still not making any call, we decided to exit the Red Winds casino - never to return. Unfortunately, this casino caters to a captive audience. No competition to a desired service(gambling). The variety of slot games is well out dated and appears to be cast offs of other casinos who have continued to upgrade. I can assure you that with the slots available and lack of client care, this operation would not survive very well in a more competiive environment.

Visited March 2011
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Angeles, WA
1 review
2 helpful votes 2 helpful votes
“WE HAD FUN”
4 of 5 stars Reviewed September 19, 2009

We visited the Red Wind Casino for the first time on September 9th and reall liked it. We had only plan to stay one day but llike it very much and found a really nice Motel in Yelm called the Prairie Motel so we stay another night and spent the next day at the Casino. We will surely go again and hopefull very soon

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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