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“Best Western Minus” 1 of 5 stars
Review of BEST WESTERN Lighthouse Suites Inn

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BEST WESTERN Lighthouse Suites Inn
3.5 of 5 Hotel   |   491 Damon Road NW, Ocean Shores, WA 98569   |  
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Ranked #2 of 15 Hotels in Ocean Shores
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Best Western Minus”
1 of 5 stars Reviewed January 23, 2013

Horrendous plumbing. If your neighbor decides to shower at 6am you might as well get up because the noisy pipes will not allow you to sleep. Had no hot water one morning for 2 1/2 hours my wife had to take a spit bath. Front desk told us to just wait for the hot water which we patiently did for almost an hour. We then called the front desk and were told that gosh I guess we need to call maintenance Horrible to non existent messaging. Free breakfast has one over worked staff member trying to accomodae up to 25 people with very poor results. At check out our complaints got us a $20.00 adjustment to our bill a $30.00 voucher on our next stay which we threw in the trash. Worst experience ever.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
    187
    156
    37
    26
    26
See reviews for
146
180
14
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Any
English first
Buckley
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 22, 2013 via mobile

We reserved the least expensive room available because only one night stay while traveling. When we arrived the very cheerful desk clerk said a much nicer room was available and upgraded us at same price. We had a beautiful suite. All staff we met was extremely friendly and helpful. Very nice breakfast room. Pool, hot tub, and sauna very attractive. Unfortunately, hot tub was barely warm and jets so weak there were hardly bubbles let alone a massage. But typical of Best Western service, when I expressed my disappointment about hot tub at time of checkout, they gave us a discount certificate for my next stay and put the hot tub on a work order immediately.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 20, 2013 via mobile

So they made us wait over 45 minutes after check in to give us a room. Once we finally got one it smelled like a wet dog. Very disappointed. Service was very cold and not very helpful. Will not return.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keystone, South Dakota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 16, 2013 via mobile

Wonderful stay, greaty enjoyed the view! Wonderful staff, very helpful! Be sure to go up in their Observation Tower, the view is well worth it!
The 360 degree view is amazing, you can even see the Olympic Mt. Range! Enjoy!!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenbank, Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2013

We just spent three nights at BW Ocean Shores and of our three experiences there, this one, so far is the best. This time of year we were about the only ones there, which made it real quiet. But everything was very nice and friendly. We were even able to get the top floor corner King for regular king rates...a special thanks for that. The view was fantastic....this motel is the closest to the ocean!! Would stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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puyallup
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2012

Recently we skipped the winter blahs and visited Ocean Shores Wa. We stayed at the Best Western Lighthouse Suites Inn and will return there soon. We loved the room and the service and the staff was really friendly and happy to answer all of our questions. Our grandson loved the beautiful pool. We all had a very good time and will be staying there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lighthouse Suites Inn

Address: 491 Damon Road NW, Ocean Shores, WA 98569
Phone Number:
Location: United States > Washington > Ocean Shores
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Ocean Shores
#2 Romantic Hotel in Ocean Shores
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Lighthouse Suites Inn 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
This all-suites Ocean Shores, Washington hotel offers beautiful ocean views and a relaxing atmosphere at a great price. Welcome to the BEST WESTERN Lighthouse Suites Inn where every guest will enjoy convenient access to local shops, restaurants and more. Ideally situated along one of Washington's beautiful coastlines, this Ocean Shores hotel is a short walk to the beaches and a variety of beach activities including clam digging, horseback riding, storm watching and beach combing. Enjoy a romantic ocean view from the well-appointed suite rooms. These spacious guest rooms come equipped with a fireplace, refrigerator, microwave, coffee maker, cable satellite television and high-speed Internet access. Note rooms don't have air conditioning. Complimentary breakfast daily from 7:00 to 10:00 a.m. Dine at the hotel's onsite restaurant with limited hours. The BEST WESTERN Lighthouse Suites Inn also features an indoor swimming pool, jetted spa, dry heat sauna, exercise facility, business services and meeting accommodations for up to 80 guests. The BEST WESTERN Lighthouse Suites Inn offers convenient access to attractions such as the Ocean Shores Convention Center, the Oyehut Wildlife Preserve and Protection Island. Guests will also enjoy spending the day exploring the Olympic Rainforest or touring Cooney Mansion or the Polson Railroad Museum. Ocean Shores also hosts a variety of festivals and events throughout the year for both locals and guests to enjoy. We do have pet friendly rooms. All of which are located on the first floor of our hotel. There is a two pet maximum per room and a non- refundable pet fee per day.The friendly, helpful staff at the BEST WESTERN Lighthouse Suites Inn is ready to ensure a relaxing and memorable stay in Ocean Shores, Washington. Make a reservation today and save at the BEST WESTERN Lighthouse Suites Inn. ... more   less 
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Also Known As:
Best Western Plus Lighthouse Hotel Ocean Shores
Best Western Lighthouse Hotel
Best Western Ocean Shores
Ocean Shores Best Western

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