The rooms are nice, but that's where nice ends. Our group booked a regional conference here. The pre-planning meetings discussed details and a contract was signed. However, all flexibility ended at this point. Weeks before the event, an extra breakout room was needed. It was like asking for the moon. This was during a very slow time of year and the conference booked a lot of rooms, plus lunches and dinners. Dinner, for well over a hundred people, was served by only 3 waitresses.
Management was very solicitous during the planning phase. At the conference's end the bill was paid. We have never experienced such rude customer service. Not even a thank you. Thank goodness Ocean Shores has other comparable sites for our next conference. And offer a better room rate.
- Also Known As:
- Shilo Inn Ocean Shores Hotel Ocean Shores
- Shilo Inn Ocean Shores Hotel
- Ocean Shores Shilo Inn
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