The Silver Cloud Inn at Mukilteo is an AMAZING place. It is "upscale" in a homey old fashioned way. It has the BEST staff I have encountered in a very long time. I stayed 3 days in a non-view suite and then 3 days in a bay view with a fireplace suite. The non-view suits; VERY clean and upscale bathroom "condiments". Updated rooms and clean carpeting. The bedspread was clean and the pillows just right! Everything worked in the room; blow dryer, coffee pot, frig, plasma TV (huge), remote control, bathroom fan and lighting. Couch was clean and chair was comfortable. The bay view room was exactly the same but with a FANTASTIC view (right on the bay literally). The fire place was awesome and when I had visitors everyone was amazed at how clean the room was and how beautiful the view was.
The Staff - WONDERFUL and welcoming are the first two words that come to mind. The front desk manager, Latonya, is very knowledgeable about the area and very professional. She is also willing to do what it takes to make you happy. Awesome sense of humor and when she laughs, she laughs all over! Excellent! The second shift folks... All I can say is they are AMAZING! Swastica and Cassidy were just incredible to me (as was the whole staff). I felt so spoiled and blessed all at the same time. They went out of their way to make me feel at home. They both have a great sense of humor and will keep you laughing every time you see them. They are VERY professional and handle everyone with ease and grace. Very knowledgeable about the restaurants and the area. Alva, the third shift person, is a wonderful woman and so smart with a witty sense of humor. Always putting the customer first. Just a delight to visit with.
The breakfast - The same everyday. Eggs and sausage. A variety of cereals and oatmeal. Good tea and juice selection. This is a quiet place with wonderful views from the lobby and breakfast area.
The Lobby and Common areas - Very serene. If you want to party go someplace else. The folks here are strict about any non-sense at night or in the morning. I felt very safe and secure here. I cannot wait to come here again! It feels like "coming home".
Both rooms were very quiet. If you are staying for a long period of time, ask about availability of...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Good morning and thank you so kindly for such wonderful comments about your stay! I will be sure to forward your comments to the appropriate staff members for recognition. I am very pleased that the property met and seems to have exceeded your expectations.
If I can ever be of any assistance, please don't hesitate to contact me directly.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.