My room was loaded with what i believe to have been fleas. They were crawling down the wall beside the bed and on the night table. I also found some in the bathroom. When i reported the problem, i was told that no one had ever complained about bugs the 11 years that employee had worked there. "Mike"also told me that animals are sprayed upon check in. I have never heard of such a thing and i didn't appreciate not being believed. He should have come to see for himself. He did offer to let me move to the second floor but there was no elevator and i had requested the ground floor due to a temporary mobility problem and i could not do the stairs. The following day, i was not even asked how my stay was. If this had not occurred, i would have rated this hotel a lot higher as the price was very good and there was nothing else wrong with the room itself. Breakfast was very good as well. As a diamond member, i expected better treatment than i received.
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- Also Known As:
- Best Western College Way Hotel Mount Vernon
- Mount Vernon Best Western
- Best Western Mount Vernon