The hotel rooms in the entire Mount Vernon/Burlington area were almost fully booked - we took the last room available at the Best Western. Check-in was efficient and very pleasant - the front desk clerk even took the time to offer us a discount with our BCAA membership.
The room was a handicapped room with a king bed and walk-in shower and no bathtub. We were fine with that and the room was very clean and spacious. Neither my husband or I are handicapped so we can't comment on the handicapped amenities. The bed was very comfortable with good quality linens and we slept well. There was a fridge, microwave oven and TV in the room so we had everything we needed.
A hot breakfast was served in the morning - scrambled eggs, ham, potatoes, waffles as well as cold cereals, muffins,etc. The staff worked hard to keep the food fresh and hot and they were very pleasant at the same time.
Checking out was pleasant and efficient and then my husband took our bags to our car andI discovered that it had a flat tire. I charged back to the hotel front desk where the young lady on duty kindly called AAA to confirm that they honoured my BCAA membership. The front desk staff were so helpful and reassuring up to the time when AAA arrived. We really appreciated their assistance with this situation.
We were really treated well and the staff are a credit to this hotel and should be commended.
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- Also Known As:
- Best Western Plus Cottontree Hotel Mount Vernon
- Best Western Mount Vernon
- Mount Vernon Best Western