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“Feels like home” 5 of 5 stars
Review of Comfort Suites Moses Lake

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Comfort Suites Moses Lake
2.5 of 5 Hotel   |   1700 E Kittleson Road, Moses Lake, WA 98837   |  
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Ranked #1 of 17 hotels in Moses Lake
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
“Feels like home”
5 of 5 stars Reviewed January 30, 2009

Great hotel, and probably the only place I would stay in Moses Lake. Hospitable staff, kid friendly, warm and inviting lobby, nice breakfast and snacks available all day. I stayed at another place nearby and felt much safer and comfortable here, and the staff treated me and my family with respect (which was not the case elsewhere!). Spend a few extra dollars to stay here; its well worth it!

  • Liked — The friendly, professional management and staff really made my stay comfortable and enjoyable. This kind of service is rare, and absent at nearby motels.
  • Disliked — We stayed for a week and there was no weekly rate, so the stay was a little more pricey than elsewhere. I think they should have weekly rates, but either way, this was a minor inconvience, and I think the hotel was well worth the price anyway.
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA189, Manager at Comfort Suites Moses Lake, responded to this review, December 21, 2013
Thank you for sharing your visit with us. I am glad to hear that you were respected by all staff members and that you felt safe and comfortable. We look forward to seeing you in the future.
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145 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
San Antonio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2009

We stayed at the Comfort Suites, Moses Lake, Washington over the Christmas Holidays and the staff couldn't have been better. They were more than kind and helpful. The property itself was very clean and pleasant. The rooms were "homey", comfortable, and cozy.

We will definitly set our sites on this location next time we are in town to visit our family.

Thank you, so much, for making our stay memorable.

I would definitely recommend this Comfort Suites to anyone.

  • Liked — The warmth and staff
  • Disliked — nothing
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA189, Manager at Comfort Suites Moses Lake, responded to this review, December 21, 2013
Thank you for choosing to stay with us over the holiday season. It is nice that you found our accommodations “homey”. We hope that you will come and visit us again.
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Bellingham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2008

We stayed at the Comfort Suites over the 4th of July for a baseball tournament. I am very particular about where I stay and the hotel completely met our expectations. It is very nice for a moderate category hotel. The beds were comfortable, the room spacious and the staff accomodating. There is a Starbucks within walking distance which is a plus. In my opinion this is the nicest hotel in Moses Lake. We had friends staying at other hotel chains in the area and everyone agreed that they wished that they would have booked this hotel.

  • Liked — Hotel decor, cleanliness
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA189, Manager at Comfort Suites Moses Lake, responded to this review, December 21, 2013
I am glad to hear that we “met your expectations” on where you will stay when in Moses Lake. Thank you for letting your friends know how pleased you were with us.
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Vancouver, BC
Top Contributor
79 reviews 79 reviews
72 hotel reviews
Reviews in 49 cities Reviews in 49 cities
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed June 26, 2008

The Comfort Suites is a relatively new hotel -- new construction rather than a renovation of an older place. We didn't have any complaints about the room or service. The decor was nice, with a duvet on the bed rather than the flimsy, questionable bedspread you often see in hotels like a Comfort Inn. The mattress was pretty comfortable -- not rock hard. Our room was spacious enough -- not a deluxe suite with multiple rooms, but had a small sitting area with a couch in addition to a larger bed area and spacious bathroom. Check-in and check-out were efficient. The bedroom and bathroom were both clean. The hotel was good about holding our reservation for late (past midnight) arrival.

New hotels have been going up at this exit in recent years, but for a long time the options didn't go much past the Motel 6. Moses Lake isn't exactly a tourist destination, but having a clean, modern option when going to festivals at the Gorge or passing through is a boon. The Comfort Suites more than fills that role.

  • Liked — Nice, clean, comfortable room
  • Disliked — Hard to find drink machines / ice (not on every floor, no signs)
  • Stayed May 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA189, Manager at Comfort Suites Moses Lake, responded to this review, December 21, 2013
Thank you for the review of our hotel and staff. I agree the décor is nice. I am glad that we could offer you a more modern location to stay at when traveling through Moses Lake.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2008

This place was Awful! The carpet was dirty, coffee in coffee pot, used soap in the shower, when the shower was on it made a high pitched squeeling noise and urine in the toilet. The staff was rude! Nataly was the worst. the only good thing was the Holiday INN across the street.

  • Liked — the Holiday Inn acros the street.
  • Disliked — The cleanliness of the hotel was awful, do housekeepers even work there?
  • Stayed May 2008, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wa189, General Manager at Comfort Suites Moses Lake, responded to this review, November 30, 2010
Please accept my sincere apology for the issues you encountered during your recent visit at our hotel. It is very disappointing to hear that you were disappointed with our hotel. We strive to make each guests stay a satisfying one and it is unfortunate your visit was not. Please rest assured that I have reviewed our hotel operations to ensure our guests satisfaction. Once again, please accept my sincere apology.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Moses Lake

Address: 1700 E Kittleson Road, Moses Lake, WA 98837
Phone Number:
Location: United States > Washington > Moses Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 hotels in Moses Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Moses Lake 2.5*
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Also Known As:
Comfort Suites Moses Lake Hotel Moses Lake
Moses Lake Comfort Suites

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