Darn it, I love Comfort Suites. But now, this one was below the bar for us. It's fairly new, within the last 5 yrs according to a desk helper. I sent them a requested survey to let them know details of what our disappointments were. They're little things, but important to us. The bath fan didn't work, the bottom of the bath door was cracked and very worn due to a wet mop I assume.
There didn't seem to be any official desk reception staff, as everyone there did laundry, ran errands, etc and there was always a wait for service at the desk.
Along other lines, the lobby, and general cleanliness and appearance was up to par for the Comfort lines of hotels. Just don't feel a warm, fuzzy feeling and not sure we'd return. And we were there to help some of our family celebrate a really great event! Maybe they'll pay attention to my survey and clean up their act.
- Also Known As:
- Comfort Suites Moses Lake Hotel
- Comfort Suites Moses Lake Hotel Moses Lake
- Moses Lake Comfort Suites
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