After hearing wonderful things about Five Guys, we sought out the new one near Mill Creek, Washington. One walks in through an aisle defined by 50-pound bags of locally-grown potatoes and stacked cartons of peanut oil. A sign said that the day's potatoes were grown in Royal City, Washington. The hype is continued on banners posted on the wall and on the drink cups about how many "bests" Five Guys has garnered. Sadly, the food was not up to the hype. The bacon cheeseburger arrived on a squished bun. The beef patty had very little beefy flavour. The allegedly "grilled" onions were barely warmed, much less caramelized. The bacon was crispy and tasty. The fries were the biggest disappointment of all: both her regular fries and my Cajun-seasoned fries were limp. There is a serve-yourself soda bar: refills are free but the dispenser could have done with a bit of cleaning. The kitchen screwed up our simple order but fixed it promptly and without challenge. One has a hard time understanding how this chain won all those awards.
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