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“Great front desk service” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   2515 196th Street SW, Lynnwood, WA 98036   |  
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Ranked #4 of 13 Hotels in Lynnwood
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great front desk service”
4 of 5 stars Reviewed July 7, 2013 via mobile

We was there for one night without reservation. I loved it when I walked in front desk service was excellent. Room was clean .Seattle premium outlets only 22 mins away . Lots of parking and free hot breakfast was great in the morning . Lots of choices . Fresh fruits,juice,coffee, pan cakes, eggs,sausages, and lots more . Thank u holiday inn express :-)

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, August 21, 2013
It was so nice to hear that you enjoyed our hotel. It makes me happy to know our front desk delivered excellent customer service and you enjoyed our buffet breakfast. Thank you again for choosing Holiday Inn Express in Lynnwood. We look forward to seeing you again!
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159 reviews from our community

Traveler rating
    66
    77
    14
    0
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 22, 2013 via mobile

Staff was very friendly, check in a breeze, and rooms were fine. My only complaint is that our room window was behind the hotel sign which was weird and they did not have a room with two king size beds. Breakfast was on par for the Holiday Inns and the hotel is conveniently located close to all the Lynnwood Shopping.

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, August 21, 2013
Thank you so much for choosing the Holiday Inn Express in Lynnwood, WA. We definitely appreciate your business. We are happy to know that our staff was friendly and check in was a breeze. I would like to apologize for not having a room with 2 king size beds and your room window was behind our Signage. We look forward to seeing you at our property again!
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Portland, Oregon
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 16, 2013

We had a great time at the Holiday Inn Express, the rooms were very new and everything was spotless. Not to mention the pool, hot tub, and free breakfast (which, was wonderful). The location was nice to, it was only 10min. from Rick Steves' Travel Center in Edmonds, WA and is close to lots of shopping. My only complaint would be that there was a car alarm that went off for a half hour (around 10pm) and it took a awfully long time for the front desk to contact the owner so they could turn it off. Other than that it was a good experience.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, April 22, 2013
Thank you so much for staying with us and notifying us of the problem with the car alarm going off. I can assure you we take a extra measures to better prepare ourselves with these issues. Unfortunately some guest forget to give us their car information. I have mentioned this issue to my staff to make sure we take those matters seriously and verify the vehicle information at check-in to prevent these things from happening again. I hope you accept my sincerest apologies for this issue. I look forward to seeing you in the future and please fee free to let me know if there is anything I can do for you.
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Vancouver, Canada
Top Contributor
87 reviews 87 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 15, 2013

We usually stay at another Lynnwood hotel when we hit Seattle for shopping. We found this hotel by accident, and it's far better!
The rooms are clean, up-to-date and pretty! The hotel feels very new (maybe it is?). The service was good, and the breakfast in the morning (included) was also far better than what we expected.
It's also nice that there is a Whole Foods a block away (for wine, and in-suite snacking), along with a good selection of other shopping (Pier 1, Barnes and Noble, Nordstrom Rack, etc).

Room Tip: The hotel is set back off of the main road. But maybe ask not to face the nearby freeway? We faced...
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, April 16, 2013
I am so glad you finally found us! We are a new hotel and we have been open since 2010. It enlightens me to know that you enjoyed our facility and hope to see you soon! Thank you again for choosing Holiday Inn Express Hotel & Suites in Lynnwood, WA!
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Helotes, Texas
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 8, 2013

First off the hotel has a great location to I-5, Seattle, Boeing, etc. Right next store is Nordstrom Rack and many other stores as well as numerous restuarants. The hotel has emple parking and look brand spanking new. The hotel is spacious and the rooms are updated. The pool and fitness center are great and the breakfast is expanded and kepot up very well. The staff are courteous and friendly and seem to enjoy helping out each and every guest. We will be back. Thank you!

Room Tip: Ask for a view facing the West!
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, April 15, 2013
Thank you so much for choosing to stay with us! It brightens my day knowing my staff were able to show you the what hospitality is all about! We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

My fiance had a conference in Shorline, WA and this was an excellent location for us to stay in. 10 min to the conference via car and walking distance to nordstroms rack, old navy and many other shops. Many malls, and shopping areas within 30 min of this hotel, north and south. The room we had was pet friendly and was located at the very end of the hotel on the Spagetti Factory side. It was super spacious, decor was simple yet nice, and it was a quiet place to stay. Most of the people seemed to be staying there for conferences as well. The breakfast was pretty good for continental. Sausages, biscuits, cereal, bagels, toast, pancakes, fruit, juice...etc. The only complaint we had was the bed was a bit soft so our backs were a bit sore after our visit. Overall, nice, quiet, clean, affordable place to stay. Very pleased with our visit.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, April 15, 2013
Thank you so much for choosing to stay with us! I'm happy to know that you enjoyed the location and our amenities we have to offer! We look forward to seeing you again!
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

Rooms were very clean, customer service was above and beyond expectations. Derek Estrada was very helpful when we decided to stay an extra night. We left our room late one morning and missed housekeeping, we saw her down the hall, and she came back and took care of our room. We are definitely going to stay here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpres_GM, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, April 15, 2013
Thank you for choosing to stay at our property we really appreciate it! I am happy to know that Derek and my housekeeper was able to provide you with excellent service! I have made sure that my staff is aware of the wonderful comments. Thank you and we will continue to strive for excellence!
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 2515 196th Street SW, Lynnwood, WA 98036
Phone Number:
Location: United States > Washington > Lynnwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Lynnwood
#3 Romantic Hotel in Lynnwood
#4 Business Hotel in Lynnwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Lynnwood
Holiday Inn Express Hotel And Suites

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