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“Awesome!” 5 of 5 stars
Review of BEST WESTERN PLUS Peppertree Liberty Lake Inn

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BEST WESTERN PLUS Peppertree Liberty Lake Inn
3.0 of 5 Hotel   |   1816 North Pepper Lane, Liberty Lake, WA 99019   |  
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Ranked #1 of 2 Hotels in Liberty Lake
Columbia Falls, Montana
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Awesome!”
5 of 5 stars Reviewed October 14, 2011

We stay here everytime we go to the Spokane area.
The staff are great, the rooms are clean, beds are comfortable, and they have a rec. room with tv's, billards, and other games. Great entertainment while needing to kill time for a bit.
There is an interactive computer in the lobby that is great to print off maps for your destination or to find places to eat & shop.
Breakfast is nothing special but can't complain because it's included in your rate! They have a pretty good variety of foods. Fruit, cereals, bread, eggs, juice, milk, etc.
Rooms are decorated very nicely. Just needs a towl bar in the bathroom to hang a towl while you're in the shower.

Room Tip: Bath towels are on a shelf under the sink outside the bathroom. Remember to grab one before you take...
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, October 20, 2011
Thank you for describing the hotel so perfectly. I think you did a better job than I would of! We thank you so much for continuing to choose our hotel because of our clean and comfortable rooms as well as our amenities. Again thanks for sharing your experience.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 reviews from our community

Traveler rating
    151
    105
    27
    14
    15
See reviews for
126
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Calgary, AB
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2011

The hotel room was clean with the exception of the shower curtain. It was slimy at the bottom and needs to be replaced.
The bed was only okay but the pillows were very soft and comfortable.
The hot breakfast offered mostly greasy unhealthy food (biscuits and gravy, sausage, greasy eggs) and we were somewhat dissatisfied with that part. The waffles however were great. More fresh fruit and yogurts are required as well as bread items such as croissants.
The room overall was very nicely decorated and the temperature was comfortable.
A nice change from standard hotels was the fact that the windows are able to be opened. I have dust allergies and rather than run the air conditioning/heat it is better for my allergies to have fresh air!

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, October 13, 2011
We do have lots of different items for breakfast so were glad to hear that the make your waffles was your favorite choice. We are glad to hear that you enjoyed your comfortable room. Thank you for letting us know about the shower curtain. I wanted to let you know that it has been replaced. Have a great day and thank you for sharing your stay with others.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury Park, California
1 review
5 of 5 stars Reviewed October 8, 2011

Overall this location was the best hotel experience we have had ever.
The breakfast every morning was great. Beds were comfy. Love the double lav sinks, too. Everyone was very friendly and helpful.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, October 9, 2011
Alright! Thanks for letting us know that this was your overall best hotel experience. We want everyone to have their best stay while staying at our hotel. Thanks for letting us know that from the staff, to your room and finally breakfast was an enjoyable experience. Thank you for sharing.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2011

Reminds me of a "full prize" hotel but cost much less. The hotel is not to big, rooms are large and clean, its quiet, the free internet is fast and in addition you get free breakfeast and a pool.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, October 9, 2011
We are happy to hear you enjoyed a clean room and that you were able to take advantage of the pool, the fast internet, and our full hot breakfast that is included in your rate. Even better is that you feel that you really got your moneys worth and more! Thanks for taking the time to post your experience.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 4, 2011

This property offered many "bonuses". Nice room, quality amenties (including soaps), and a terrific evening lounge hostess, who stayed after normal 7 PM closing to accomodate us.

Great, extensive hot breakfast included too...I will be back!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, October 5, 2011
Hi...Thank you for choosing "Clean, comfortable, and accommodating". It's perfect and its what we continually strive for. Also, thank you for mentioning Erika. She is our hostess Monday through Thursday from 5pm to 7pm. She really does an excellent job serving beer and wine to all the Best Western Rewards members.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High River, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2011

Thankyou to your "Team" at Liberty Lake- once again we had a most enjoyable & pleasant stay at your location - the front desk staff Jessee & Miles and (sorry-I can't remember name of young lady who checked us in on Wednesday ) need to be commended for their friendly, pleasant attitude that makes you feel more than welcome and happy to return again. This must be a reflection of management committment to your staff.
Our Standard King room was large, clean and well equipped, it had a small fridge and microwave. The breakfast room provided an extensive selection of items for all appetities. We will definitely recommend your hotel and also return when again in the Liberty Lake area.
Thank you. SM

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, September 29, 2011
Hi...We are more than appreciative when we see a guest return. It means we are doing the right things! We are happy you enjoy a clean room everytime you stay. Thank you for also mentioning our team. Miles the General Manager and Krystal are a great part of it. Thanks so much again for taking the time to share your experience.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinehurst, Idaho
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 26, 2011

Very friendly and helpful staff. Good breakfast...made sure everything was replenished as it ran out(coffee). Nice place to stay.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsstGMLibertyLake, Front Office Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review, September 29, 2011
Hi...Thank you for sharing with others that you enjoyed your stay. Thank you also for mentioning our staff. We really try and I'm glad you noticed it.

Jesse Morales
Asst General Manager

The World is a book and those who do not travel read only one page. - St Augustine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Peppertree Liberty Lake Inn

Address: 1816 North Pepper Lane, Liberty Lake, WA 99019
Phone Number:
Location: United States > Washington > Liberty Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Liberty Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Peppertree Liberty Lake Inn 3*
Number of rooms: 76
Official Description (provided by the hotel):
The BEST WESTERN PLUS Peppertree Liberty Lake Inn is centrally located between downtown Spokane and Coeur d'Alene, Idaho. Discover the BEST WESTERN PLUS Peppertree Liberty Lake Inn, a 100% non-smoking hotel and experience our superior customer service and convenient location with easy access right off the interstate.You will be delighted with our premium amenities as well as being minutes away from shopping at the Spokane Valley Mall. ... more   less 
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Also Known As:
Best Western Liberty Lake
Liberty Lake Best Western

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