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“Great town great rest” 5 of 5 stars
Review of BEST WESTERN PLUS Icicle Inn

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BEST WESTERN PLUS Icicle Inn
3.5 of 5 Resort   |   505 Highway 2, Leavenworth, WA 98826   |  
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Ranked #7 of 20 hotels in Leavenworth
Auburn, Washington
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great town great rest”
5 of 5 stars Reviewed May 3, 2013

What a warm comfortable place to stay. Everything is within walking distance, the service is great and the theater and put-put golf right there breakfast is a step up from most complimentary breakfasts. The rooms are clean comfortable and very well appointed. They also have cabin for those needing more space.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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467 people have reviewed this hotel

Traveler rating
    261
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Belfair, Washington
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2013

We were pleasantly surprised by the Icicle Village, not having stayed in Leavenworth before. Loved mini-golf and other fun activities available on site. They provide much more. If we return to Leavenworth I would not consider staying someplace other than Icicle Inn. The kids were never bored. It's at the far end of town, but downtown is not too far.

Room Tip: Ask for a canyon view room to ensure your view isn't the parking lot.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 13, 2013

We stayed two nights during spring break and enjoyed our stay very much. The on-site JJ Hills Restaurant was a welcome relief for me with their many gluten-free menu options. There were so many items for me to choose from plus, since the hotel breakfast takes place in the restaurant, finding multiple gluten-free AND healthy breakfast options was such an added bonus. Individually sealed packages of gf Chex cereal made my mornings very happy! Our room was very clean, even for my high standards. The only suggestion I would have for housekeeping would be that the overflow holes in the sinks could use a little attention (don't look in them when washing your face or brushing your teeth if you gag easily). Having the vanity inside the bathroom, behind a closed door, was very nice for those who were sleeping in later than the ones getting ready. The extra sink outside of the bathroom was nice too - it was a smaller vanity type area where someone could get ready for the day or where snacks and coffee and tea could be prepared. The room was a little smaller than we're used to for a double queen, but we were able to make do by using the closet shelf and desk chairs to put luggage on. The pool was a bit disappointing, but we do realize that it's expensive to heat an outdoor pool in the off season. Even with the inflatable dome over the pool, it was still way too cold to swim! The outdoor (not under the dome) hot tub was too cold to enjoy also. But, the free DVD rentals from the front desk gave us something to do instead of spending time in the pool. The staff were all very friendly - from the front desk, to the restaurant staff, to housekeeping - we were always greeted with a smile and hello. The hotel has so many family-friendly activities to enjoy (mini golf, a cinema, sports court, etc. as well as the pool area) and I'm sure it would all be a lot of fun in warmer weather. The cinema is indoors, but it is a little spendy (but comparable to big cinemas). We typically stay at a different hotel in Leavenworth, but if it was full again in the future we would stay at the Best Western Icicle Inn again.

Room Tip: If you can splurge a little, the suites are really nice (we toured one during our stay).
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spanaway, Washington
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2013

We had a great time in Leavenworth. Definetely a place we will be going back to in the future. The motel itself has a movie theatre attached and a big screen to watch the game with a little bar and a play area with video games for the kids. They had a good buffet breakfast in the morning. The town itself is a reasonable walk down the street. The only drawback is the smell of the room. They had used some type of room scent that was just not quite right. The rooms were clean and nice though overall. They had an excellent exercise facility too.

Room Tip: Ask to have them change the room deodorizer.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie509, Owner at BEST WESTERN PLUS Icicle Inn, responded to this review, April 23, 2013
Hello and thank you very much for this wonderful review, I know other travelers will enjoy reading it as much as I did. I am sorry you did not like our guest room air freshener we try very hard to make it as neutral as possible. Have a wonderful summer.

Sincerely,

Karl Ruether
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
1 review
5 of 5 stars Reviewed April 6, 2013

Staff and setting amazing! Returning home, the last day of our month long 'annivesary' trip, decided to visit Leavenworth. Inquired about an upgrade upon check-in and were pleased to be given a suite...it was fabulous! Nicely appointed, super clean and comfortable..we felt so spoiled...staff in the lounge/resturant were friendly and knowledgeable of the attractions in the area. The front desk staff went out of their way to ensure our stay was enjoyable.....and YES it was! Thank-you!!... I highly recommend this spot, and while it is not in the 'hub' of the main street, a short walk gets you there within minutes.

Room Tip: We had the Wagner suite...3rd floor...Beautiful!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie509, Owner at BEST WESTERN PLUS Icicle Inn, responded to this review, April 23, 2013
Hello and thank you very much for your kind words. We truly appreciate you taking your time telling us and other travelers about your great experience! Perhaps we will have the pleasure of seeing you again soon. Have a wonderful summer, thank you.

Sincerely,
Karl Ruether
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 4, 2013 via mobile

My family and I are staying here with the spring break package. First time ever here and would love to come back in the future. Room is nice, clean, staff was super helpful. Our train came in late and the restaurant still feed the kids before bed for us cause the whole town was closed. Thank you for that. Had friendly conversation with staff on their breaks as we smoke. I teach hospitality classes for my works company and hands down your staff is GREAT and we will be coming back this summer. Thank you for this great experience and the family friendly fun you guys offer.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oroville, Washington, Usa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2013

The Icicle Inn is an excellent facility. Spacious, well kept, well designed rooms. Decent mid-week price especially factoring in the location. Only drawback is I'm scent sensitive and house-keeping didn't get the message to not use air fresheners in the room. Staff offered an upgrade to a suite but that room had been fragranced also. On-site restaurant is slowly getting it together converting from European breakfast menu to an American buffet but doing better. Need to have peanut butter and butter next to waffles. Need Splenda at coffee prep station, need grated cheese for scrambled eggs, need American style breakfast sausage instead of the European/British style they serve but its otherwise very good. Ask to sit outside on the patio - breathtaking view and they do have infrared heaters if its a little cool for your tastes.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Icicle Inn

Address: 505 Highway 2, Leavenworth, WA 98826
Phone Number:
Location: United States > Washington > Leavenworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Leavenworth
#6 Family Hotel in Leavenworth
#7 Romantic Hotel in Leavenworth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Icicle Inn 3.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Icicle Inn at the Icicle Village Resort is Leavenworth's full service resort hotel with in-house dining, evening room service, day spa with individual and couples services, activities center, cinema, seasonally and enclosed swimming pool. Enjoy complimentary hot breakfast buffet and much more. With full service catering and over 7,200 square feet of meeting space groups find the resort to be a perfect gathering spot in the center of Washington. ... more   less 
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Also Known As:
Best Western Plus Icicle Hotel Leavenworth
Best Western Icicle Hotel
Best Western Leavenworth
Leavenworth Best Western

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