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“Great for groups! (dept retreat, wedding, reunion)” 5 of 5 stars
Review of BEST WESTERN PLUS Icicle Inn

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BEST WESTERN PLUS Icicle Inn
3.5 of 5 Hotel   |   505 Highway 2, Leavenworth, WA 98826   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #8 of 20 Hotels in Leavenworth
Certificate of Excellence 2014
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
“Great for groups! (dept retreat, wedding, reunion)”
5 of 5 stars Reviewed September 22, 2011

I just brought 80+ people here for my department's annual retreat and we were very happy with the experience. In fact, we hope to come back next year! The rooms are clean with comfortable beds. The staff are professional, good humored and go out of their way to make everything as you wish. We had a superb lunch quiche buffet out on the lawn (in the gorgeous tent with mountain views) and then a delicious dinner in the ballroom (chicken, halibut and a veggie option). Pools and tennis courts are in great conditon and there's an onsite movie theatre, mini golf and video arcade. Nights are quiet - great night's sleep. The venue is newly renovated and it shows - pristine condition, great dining porch. Downtown Leavenworth is 5 easy blocks away and even closer by is a playground and the easy hike along the Wenatchee River.

Room Tip: Everyone in my party liked their rooms - can't go too wrong!
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie509, General Manager at BEST WESTERN PLUS Icicle Inn, responded to this review, September 26, 2011
Hello and thank you so much for your very kind words, We try very hard to provide excellent accomodations with great Customer Service. I am glad that you and your group enjoyed your stay with us and we are looking forward to welcoming you back next year. Happy fall it looks like it is here. The lawn area you refer to has been very well received by our guests and we use it quite often for meetings or weddings. Thank you.

Karl Ruether
General Manager
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616 reviews from our community

Traveler rating
    346
    202
    50
    11
    7
See reviews for
214
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2011

I stayed at the Best Western Plus Icicle Inn. What a wonderful experience. As a frequent traveller I have stayed at many hotels around the world and the old world charm and friendliness of this hotel surpassed my expectations. From the warmth of the lobby, to the service of all staff it was a wonderful experience. I would recommend this hotel to families, business travellers,or anyone who wants to step in a hotel that understands service and delivers quality at all levels.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodi, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 18, 2011

This is a wonderful place to stay when traveling with your dog. The hotel provided a very large grassy area for dogs, and even furnished the pick up bags that smelled like baby powder. Our first room on the back side of the hotel, to be exact, first floor,room 142 was wonderful and comfortable and very quiet.. We had to move to another room for the next two days to room 118, because of a booking mistake. That bed seem to cave in the middle. The resort is a nice clean, well organzied resort that had activities for children as well as adults. There is a movie theater and mini golf course, which you do pay extra for. We got a buy one, get one pass from the front desk for mini golf. The swimming pool is nice size and the restaurant, J.J. Hill is fantastic. The resort is only a 12 min. walk to the quaint Bavarian town.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2011

As a professional traveler, it isn't very often I am impressed by a hotel. This hotel did just that. From the warm welcome at the front desk, to my beautiful four poster bed (which was amazingly comfortable), to the checkout, service was impeccable, yet warm & sincere. Additionally, the room, the hotel & the grounds were very clean. Great hotel in a great location.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlie509, General Manager at BEST WESTERN PLUS Icicle Inn, responded to this review, September 27, 2011
Hello and thank you to Arizona I am very glad that you enjoyed your stay. It looks like you travel a fair amount and see quiet a few hotels, it is very good to hear from a Road Worrier like yourself that our resort met and exceeded your expectations. Thank you very much we appreciate your business, safe travels perhaps you will be back in the future! Thank you very much and happy fall.

Karl Ruether
General Manager
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Pacific Northwest, USA
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 12, 2011

We had a very nice visit here. The motel was close enough to make it a quick walk into town (about 1 mile), and was furnished nicely. The breakfast was quite good, and the atmosphere was nice and very family oriented. We will probably stay here again when we go next year.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gig Harbor, Washington
Top Contributor
104 reviews 104 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 12, 2011

The hotel is located on the edge of town an approximate 1/2 mile walk from downtown Leavenworth. However, we chose it as they accept pets. In addition they situate the pet rooms on the bottom floor, which is so much easier for the pet owners when they need to walk their pets. Another plus is parking; they have plenty (unlike the downtown hotels). The rooms, while not luxurious, are very clean and well-appointed (flat screen tv, refer, microwave, etc.). They look like they have recently been updated very nicely.
Unlike so many continental breakfasts offered at hotels, you get a full breakfast with sausage, eggs, waffles, cereal, fruit, bisquits and gravy, and pastries. Wow!

Room Tip: Ask for a room on the third floor to get the best view of the mountains.
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  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgerton, Wisconsin
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 11, 2011

The room appeared clean and neat. We were right above the pool and at 1 am young guys were out there talking loudly. I called the front desk to complain and the gal said she'd take care of it. I next here her open a door and yell at them. She yelled just as loud as they were talking. Hello?? then before 8 am some little kids were out there in the morning. Glad they were having a good time but a little early on a Saturday am - especially since the pool doesn't open till 8 per their policies.

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Icicle Inn

Address: 505 Highway 2, Leavenworth, WA 98826
Phone Number:
Location: United States > Washington > Leavenworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Leavenworth
#6 Family Hotel in Leavenworth
#9 Romantic Hotel in Leavenworth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Icicle Inn 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
The BEST WESTERN PLUS Icicle Inn at the Icicle Village Resort is Leavenworth's full service resort hotel with in-house dining, evening room service, day spa with individual and couples services, activities center, cinema, seasonally and enclosed swimming pool. Enjoy complimentary hot breakfast buffet and much more. With full service catering and over 7,200 square feet of meeting space groups find the resort to be a perfect gathering spot in the center of Washington. ... more   less 
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Also Known As:
Best Western Plus Icicle Hotel Leavenworth
Best Western Icicle Hotel
Best Western Leavenworth
Leavenworth Best Western

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