My wife, sister and I opted to book with Osprey after basically being no-shown by two other outfitters in the Leavenworth area: one of whom ceased responding to e-mails and wouldn't answer their phone for nearly a week prior to our booking, and another which felt the need to ridicule our choice to raft the Wenatchee in the first week of August, since "the good water all left in mid-July." It's a given that these places are often run by all manner of local wildboys--it's part of their charm--but when you find yourself being mocked as an out-of-towner when that's exactly who these places cater to, it gets things hopping on the wrong foot.
Fortunately, this wasn't the case with Osprey: after a bit of a slow start and some organized chaos with outfitting our group with paddles and life jackets (You can request a helmet for the routes that don't make them mandatory, should you want the additional insurance in case of a spill), we were on our way and in our raft within fifteen minutes of the departure time, and a short hike up the road. We really lucked out with our guide, too: Nic Allen figured out pretty early on that we were total novices at the rafting game and treated us with patience and engaged conversation, pushing us through the squalls easily and playing both the part of tour guide and cap'n with equal measures of grace and humor. The entirety of the afternoon was about three hours of lazy waters and occasional rapids, but it felt like fifteen minutes: by the end of it, the no-frills beachside barbecue of hot dogs, hamburgers and picnic fixings might as well have been manna, after the appetite we worked up.
All in all, it was an absolutely awesome weekend getaway: I'd give the experience itself three stars based on the merits of Osprey's customer service and friendliness, with an additional star for Nic's enthusiasm. Definitely highly recommended, and we'll be back for some Class IV fun next year.
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