We printed out a Restaurant.com coupon while we were in Leavenworth for Valentine's Day. We called ahead to make sure they'd honor the coupon on Valentine's Day, and they said that was no problem - Valentine's Day wasn't one of their restricted holidays. We gave the coupon to the waitress when we sat down, and she didn't say anything about it. So, we ordered and ate our food.
About halfway through the meal, the owners came in and sat at the table right next to us. We were the only customers in the restaurant. They talked very loudly and were very rude. Then, the waitress mentioned our coupon and they said that it couldn't be honored because it was Valentine's Day. The waitress reminded her that we'd called ahead and were told it would be honored. She said "Too bad, It is printed right on there - no holidays." That's it. The owners had no apologies for us, no comments to us, nothing. They just continued their loud conversation. This was the worst and most inconsiderate service I've ever received. I would never come back here while it was under this ownership. What a disappointment! Clearly these owners don't care about repeat business or word of mouth.
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