I checked in for two nights. The front desk staff and the manager were very helpful and great to deal with. The room was very rundown. Window fogged, burns on the carpet, old bathroom fixtures that hadn't been scrubbed in a long time. Being a guy, the first thing I noticed was the tv remote didn't work. Took it to front desk. They gave me new batteries but it still didn't work. Then I started looking at the room. There were drink marks on the night table and table. There was hair on the bathroom floor and toilet was, well...unclean! The toilet was running constantly. My stay was non refundable through Expedia, otherwise I would have left right there. I left a nice note and a tip for housecleaning staff. Explained the remote issue and requested they wipe the tables. When I returned that evening there was a note from housecleaning saying they had fixed the remote. They had also cleaned the tables but that was it! The bed was not made, trash not emptied, bathroom not cleaned, nothing! The next morning I couldn't get the shower to work! Went to front desk where the friendly staff attended the room and yarded the valve to get it to work. Thanked them kindly. After my shower I had trouble shutting it off. Wound up kicking the valve to get it shut off! I forgot to mention the pool. Well I wouldn't swim in it. Would I stay here again not in a million years! Friendly staff, but hotel is a dump. Next night I stayed in a Best Western of the same vintage for $10, what a difference! Clean room, clean sheets! clean toilet, clean shower, clean pool and everything worked!
- Official Description (provided by the hotel):
- Our Super 8 is located just off Interstate 5 at exit 109. Our property offers amenities such as Free Wi-Fi, SuperStart Breakfast, indoor heated pool and hot tub and of course clean, comfortable spacious guest rooms. Our 24 hour front desk staff is eager to ensure you have a pleasant stay with our own special brand of hospitality. You can pay more somewhere else, but you'll not find a better value than when you stay with the Lacey Super 8 Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Lacey/Olympia Area Hotel Lacey
- Lacey Super 8
- Lacey Super Eight
- Super Eight Lacey