Checked into the Woodmark and was made to pay a higher rate than I reserved the room at. I did not have the specific documentation at the time to prove my rate, so they would not honor my reserved rate. The front desk personnel were not particularly helpful with the whole matter. (I sent them an email about this with the supporting email reservation confirmation, but have not heard back yet; perhaps it takes them more than 24 hours to respond to an email). I must stay starting off with my first stay on that foot did not set the best tone.
The inside of the room was very nicely decorated and in very good condition and well maintained. The bed, while soft, felt like you were sleeping on a strange incline sloping from the center to the sides. Also, I personally didn't care for the large liquid soap dispensers that are not changed between guests with the cheesy warning of a $25 charge if pilfered; but maybe it's more ecologically friendly than replacing those little shampoo bottles and bars of hand soap all the time.
Reserved a "creekside" room type. The window looked out at some foliage but a big part of the view was the top of the gravel-covered roof of the structure below which was littered with cigarette butts and odd wads of paper. Other than the nit about litter on the roof, this not really a complaint given you can get a similar poor view at any hotel unless you pay extra for a premium view.
Had breakfast at the restaurant downstairs. Service was fine, poached eggs were overdone and cold, everything else was pretty good, and the coffee was very good.
Overall a nice place in a picturesque location, but the attention to detail and service is not as good as I’ve experienced at the top-tier hotels.
- Official Description (provided by the hotel):
- This is found in Kirkland, a little suburb of Lake Washington. It is near a marina, which has restaurants, shops, and a spa. ... more less
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- Also Known As:
- Woodmark Hotel Kirkland