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“Beautiful property in a scenic location” 3 of 5 stars
Review of Woodmark Hotel

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Woodmark Hotel
4.0 of 5 Hotel   |   1200 Carillon Point, Kirkland, WA 98033   |  
Hotel amenities
Ranked #2 of 8 hotels in Kirkland
Lihue, Hawaii
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Beautiful property in a scenic location”
3 of 5 stars Reviewed September 4, 2013

Our rooms were very clean, plush, and comfortable. I gave this hotel an average rating because I expected more from the staff. They were so-so. For a 4 star hotel like this, I expected the staff to be more welcoming. Thank goodness for the resident dog. She made up where the staff lacked in friendliness and hospitality. Having that sweet doggy freely roaming the lobby to greet guests was a definite plus and made all the difference in the world. I'm wondering if our ethnic origin had anything to do with the way we were treated.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
howard j, General Manager at Woodmark Hotel, responded to this review, September 5, 2013
Hello HappyinHawaii2013,

Thank you for taking the time to post your feedback about the Woodmark Hotel in Kirkland.

I was concerned about your comments specific to our hotel team being less than responsive to your needs and as the General Manager wanted to reach out directly.

I understand you have many choices among East Seattle Hotels and my focus is to remain your only choice in the region. I would welcome the opportunity to speak with you further and look forward to connecting with you - my direct line 425-803-5565.

Thank you again for your patronage and appreciate your input on our Lake Washington property.

Best regards,

Howard Jacobs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Russian first
  • Any
English first
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

From the minute of making our reservation, of checking in, and checking out, the staff was very friendly/courteous, well groomed, and professional. It is refreshing to see that each employee took pride in their job and their appearance. We are looking forward to our next stay. Such a beautiful setting with the Marina next door and the Lake right out your window

Room Tip: You might save a little by staying in a non lake view room but highly recommend staying on the view...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
howard j, General Manager at Woodmark Hotel, responded to this review, September 5, 2013
Hello PLR1127 - Howard Jacobs touching base from the Woodmark on Lake Washington to say thank you.

A great start to my day reading your positive comments about the Hotel team members and I hope to see you at our property again in the near future.

It appears you are Portland Oregon based and thus the Woodmark remains only a short distance away for an upcoming getaway or meeting.

Thanks again and have an excellent day!

Howard Jacobs
General Manager
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Kirkland, Washington
2 reviews
5 of 5 stars Reviewed September 3, 2013

A unique luxury property on the shores of LK WA. If you need to stay in the Bellevue/Kirkland area this hotel and spa is a must and shouldn't be missed. I always recommend this hotel to business guests and family because off all the amenities and water view rooms.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
howard j, General Manager at Woodmark Hotel, responded to this review, September 7, 2013
Hello Rach4477 and great to read the tremendous feedback about our Woodmark Hotel team.

We are very thankful for your business and as the General Manager wanted to reach out and express my appreciation.

We look forward to seeing you at our Kirkland Washington Hotel in the near future and wish you an excellent day.

Best regards,

Howard Jacobs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 3, 2013

This was our first stay at the Woodmark. I was pleasantly surprised! Firstly, the bell/door staff were extremely helpful and very pleasant. They arranged to have a few bikes for us to use and were always available to answer any questions we had. We stayed in a suite facing the water, what an amazing view! The room was very spacious, but a little bit tired and in need of some work.
We had breakfast and lunch in the restaurant and was a bit under whelming. The restaurants in town were much more exciting and great food as well.
All in all, it was a good experience and we would return

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

The property is stunning. Views, rooms, amenities.... All fabulous... But not as nearly as great as each and every staff member we had the opportunity to interact with! My husband and I were there for our anniversary this long weekend of Aug 29th- Sept 2nd. We dined at both restaurants and they were good. We enjoyed Massages at the Spa which would've been a perfect 11 (out of 10) except there was no change room or facilities for my husband for showering or sauna steam like the women do enjoy. However - Angelique is a rock star for helping me out with the awesome candle purchase. The hotel's front desk and bell staff though, had to have been the very best part of our stay. They were kind, thoughtful and helpful. They were knowledgeable and efficient! Big big thanks to: Jeff, Alex, Alison, Davis and James who are all the main reasons we've already booked a reservation to come back! Thanks for making our stay memorable and appreciate the effort in fixing the bikes for us to be able to enjoy while we were there in the gorgeous weather. (Stayed in corner suite. 218) and it has a small glimpse of the lake, but the patio was good as it was private and large. Oh .... And truly appreciated the champagne upon arrival. Keep that up!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yardley, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

We spent 5 nights at the Woodmark. Wish it could have been 10. We stayed 2 different times in 9 days as we traveled to Canada for 4 days in between. First time around, we had a standard room with Lake view. A beautiful. comfortable room. The second time around we were up graded to the Woodmark Suite. 1300 sq. ft. of luxury with an outstanding view of Carillon Point and Lake Washington.
The staff is the friendliest and most helpful I have ever experienced at any hotel.
The food at both eateries is excellent.
15 minutes to downtown Seattle for all your sight seeing needs. You couldn't want more from a home away from home.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
howard j, General Manager at Woodmark Hotel, responded to this review, August 29, 2013
Hello Richard H - Howard Jacobs reaching out to you from the Woodmark Hotel to say thank you for your comments about our Kirkland, WA property.

We understand you have so many choices among East Seattle Hotel's and we look forward to serving you again in the near future.

In the interim our team was excited to read your feedback this morning and hope you have an excellent week!

Best regards,

Howard Jacobs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 27, 2013

The Woodmark Hotel is an exceptional property. Right on the water. A lively waterfront community with walking trails, a marina, watercraft and scooter rentals, and a good choice of shops and restaurants nearby. And now I find out from another review that there were bikes and kayaks free for guests to use as well. What!?

The rooms were wonderful (beg for a water view!). The staff was sensational.

I can't wait to get back!

Room Tip: I didn't stay away from the water, so I really can't compare, but a waterfront room is amazi...
See more room tips
  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
howard j, General Manager at Woodmark Hotel, responded to this review, August 29, 2013
Thank you Cancer2cm for the terrific feedback about the Woodmark Hotel in Kirkland on Trip Advisor.

This is the highlight of my day and look forward to reading your review with our team of dedicated professionals.

We are so thankful for your business and hope to see you at our Lake Washington Hotel in the near future !

Best regards,

Howard Jacobs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Woodmark Hotel

Address: 1200 Carillon Point, Kirkland, WA 98033
Location: United States > Washington > Kirkland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Kirkland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Woodmark Hotel 4*
Official Description (provided by the hotel):
This is found in Kirkland, a little suburb of Lake Washington. It is near a marina, which has restaurants, shops, and a spa. ... more   less 
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Also Known As:
Woodmark Hotel Kirkland

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