We requested empty room @ time of reservation BY PHONE one month in advance because we have 2 beagles who could bay at sounds next door. We were told at check-in that yes, the next room was empty; lie! The next room had been occupied for several days and he had a dog. After we complained, they moved my husband and I to a room that was next to an unoccupied room, except it had 2 beds. And, bonus.....the heater didn't work. Upon check-out, we shared this with the clerk, but received no apology whatsoever. I like this hotel because of the location and the pet-friendly, but I'm rethinking staying here again.
- Also Known As:
- Kirkland Baymont Inn
- Baymont Inn Kirkland
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