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Crossland Economy Studios - Seattle - Kent - Des Moines
2.0 of 5 Hotel   |   25104 Pacific Highway South, Kent, WA 98032   |  
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Ranked #10 of 13 hotels in Kent
Seattle
1 review
“Never again”
1 of 5 stars Reviewed September 4, 2011

Hands down the worst place I have ever stayed! Slept in my clothes because I was too afraid to touch the sheets! Stay away!

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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50 people have reviewed this hotel

Traveler rating
    4
    10
    7
    11
    18
See reviews for
6
11
13
9
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed June 23, 2011

I stayed at the Crossland in Seattle in the end of April. The room was clean and spacious and there was no sight of bedbugs. The hotel itself was alright, but on the day room service was supposed to come they never came to clean. The neighborhood seemed decent and it was very close to the airport, but if you are going to Seattle mainly for the city you may want to find a closer hotel because it took around an hour to reach the downtown.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA
1 review
2 of 5 stars Reviewed May 11, 2011

My wireless internet connection did NOT work, and the fee $4.99 plus tax was a waste of money. The lodging should NOT be selling or promoting this internet service OR fix the problem.
My room had toilet dripping with annoying sound.
The refrigerator has temperature control knob missing, and consequently, all my food including eggs and orange juice and carrots I bought was icy frozen.
The room was dirty. The location at Pacific Hwy along with many cheap motel is NOT safe or desirable. Be alert and vigilant at night.
Fred Meyer grocery store is a convenience. The price is right, and it is about $285 including tax for a week of stay. Still, there are a lot of room for improvements.

Room Tip: Get a room on third or top floor with limited view
See more room tips
  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfax station, virginia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 22, 2011

I started to cry when I pulled into this place, I knew I had to be there for a month for work. It is basically subsized housing and doesnt feel safe at all. The room itself was OK, I asked for an ironing board as it is listed on the website and I have to "check it out for no more than two hours". Certainly no frills, bordering on what I would envision jail to be like...Internet keeps going off, I called and asked about it and I got the roteL "no one else has ever complained". I actually need the internet!

  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, Tennessee
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2010

Older building, but nicely maintained. They are upgrading. Very clean rooms, great staff, comfy beds, WiFi internet, laundry facility. Stayed at this location a week while vacationing in Seattle area. The location was great for us, for the attractions we wanted to see. Was in the middle really. Near Anacortes, Tacoma, Seattle, etc. Location was key with us. One bad experience, one morning, but was not the hotels fault. An unsupervised child pulled a fire alarm at 7:50 am. Talk about rude awakening. Again though that was not the fault of the hotel. Otherwise we had a very pleasant experience at the hotel. Would recommend to anyone. There was a little farmers market stand within walking distance of this location, it was GREAT.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alexandria, VA
1 review
1 of 5 stars Reviewed October 29, 2009

This was an awful experience for us, staying here while visiting Seattle on vacation. First, the beds were really terrible, they had no give and were like sleeping on rocks. The room had pubes on the wall and bathroom--disgusting. They told us there were no amenities--they weren't kidding. No wake up calls, they charge for turnover service and even coffee, and not even basic soap in the room. There was a couple staying below us with a dog, who barked constantly...drove us CRAZY. The walls were paper thin, and between the stupid dog and the baby screaming next door all night, we barely got any sleep. I called to complain, and the jerk I spoke with was condescending, rude and completely unprofessional about it--told me there was nothing they could do. I threatened to call the police about the noise and he blew me off. The only reason I didn't leave is the week was paid for. Do yourself a favor--DO NOT stay here!

  • Stayed October 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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northwest
1 review
2 of 5 stars Reviewed October 12, 2009

I've read a couple of reviews from various sites and I've got to say - were they reviewing the right hotel?
The only thing that I would agree with is the affordability.
When we arrived we noticed that the surrounding neighborhood was a little questionable; a little run down, a couple of police cars around the perimeter of the motel.
We proceeded to check-in with no issue, but on the way up to our room we passed a stairway that smelt like urine followed by overflown garbage cans as we reached the next floor.
Our first thought when entering the room was 'not bad for the price.' We proceeded to putting our belongings on the bed for a minute as we gave it a good one-through.
That's when everything became apparent.
The kitchenette floor had some sticky grime, hair left on the shower stall walls and bathroom floor, hair on window seal, reddish-brown stains on one of the double bed sheets (don't know if it was blood, but nevertheless), burns on both comforters, a plastic bag and perfume under one bed, miscellaneous stains on the walls, AND pubes somehow stuck to the walls and plastic molding at the corners of the walls.
We did let the front desk know of our concerns only to have the girl at the front desk hand my friend a large handful of napkins and admittedly say that the maid kind of chose how thoroughly she cleaned some rooms.

It was all completely unacceptable, so we asked for a full refund - which they were completely unapologetic for all of the mess. On our way out however, a police patrol car was in the parking lot running a license check on all of the vehicles. They must get a lot of felons or stolen vehicles or something in this area!
Never again will we stay there.

  • Stayed September 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crossland Economy Studios - Seattle - Kent - Des Moines

Also Known As:
Crossland Economy Studios Seattle - Kent Hotel Kent
Crossland Economy Studios Seattle - Kent Hotel
Crossland Economy Studios Kent
Crossland Economy Studios Seattle
Address: 25104 Pacific Highway South, Kent, WA 98032
Phone Number:
Location: United States > Washington > Kent
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 13 hotels in Kent
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Seattle - Kent - Des Moines 2*
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