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“Great Experience” 4 of 5 stars
Review of BEST WESTERN Plus Plaza by the Green

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BEST WESTERN Plus Plaza by the Green
2.5 of 5 Hotel   |   24415 Russell Road, 8th Tee Riverbend Golf Course, Kent, WA 98032-1787   |  
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Ranked #1 of 13 Hotels in Kent
Kent, Washington
2 reviews
“Great Experience”
4 of 5 stars Reviewed January 25, 2012

Right from the check-in it was a great experience. The efficiency, friendliness, and helpfulness of the management, front desk, and all other staff. The room was clean, spacious and the bed comfortable. Close to restaurants and the hotel's continental breakfast is great. I really enjoyed the friendliness (smiles from everyone) as I was there due to a 4 day power outage. Had a little hard time adjusting the heat. A bit distracting going on and off.

  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, February 15, 2012
We appreciate the time you took to write a review about your great experience at Plaza by the Green. I'm very proud of our team that took care of you when you had no power at home due to the storm. Thank you for choosing us!
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417 reviews from our community

Traveler rating
    251
    116
    36
    12
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Washington
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 28, 2011

Very nice motel, very quiet and wonderful staff, reasonable prices. good breakfast. Right on a golf course, walking trails as well. Great alternative to the noisy SeaTac area. Shuttle available.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, December 30, 2011
We appreciate the time you took to post a review about your recent stay. We're glad to know that your breakfast experience was a good one and that the price was right. Thank you for choosing Plaza by the Green!
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portland oregon
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 25, 2011

Very clean hotel tucked into a strip shopping center. Not the best neighborhood but the parking lot is well-lighted and feels safe. Rooms are new and clean and have everything you could need. Free breakfast is excellent--good food selection, clean, overlooks golf course. Free cookies. Hot tub was too hot to use (and we told the management). Room rate was very good for the quality ($89 and $100 including tax).
The room was energy efficient, which means you can't set the fan to stay on, so it cycles on and off, which is a bit noisy and distracting. That and the unusable hot tub were the only negatives.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, December 30, 2011
Thank you so much for the feedback about your stay. We think we have the hot tub temperature under control now and are watching it more closely thanks in-part to your report. I appreciate your comments about the cleanliness of the hotel and the room and I will pass these on to our hard-working Housekeeping team. We look forward to seeing you again when you travel to the Seattle area.
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Dallas
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 19, 2011

I wanted to stay away from the city and save money and costs and was so pleased to find this hotel! They made it so easy to arrange the free shuttle to and from the airport. I had a great view od the golf course and very much enjoyed my stay and would definitely return!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, December 30, 2011
Thank you for choosing Plaza by the Green and for taking the time to write a review about your excellent experience. Many of our guests tell us that the golf-view location not too far from Seattle and great value are what keeps them coming back. We look forward to serving you again!
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2011

We booked two rooms here in October and were very pleased with our experience at this hotel. The rooms were clean, well laid out and not a bad size either. The breakfast was amazing and the hotel staff were very friendly and helpful. Our rooms over looked the golf course which meant they were quiet and afforded us a nice view too. We were extremely happy at this hotel which we used as a base for our sightseeing activities and would definitely go back again. It was an absolute pleasure returning to this hotel every evening because we felt it was a safe location to be in, which gave us peace of mind and we also knew we'd be returning to a clean room. Our room was quiet but our friends in the next room, complained each morning about the sound of "machinery" they could hear at night. I'm not sure what that was because we didn't hear anything like it from where we were. I would definitely recommend this hotel to people. My only complaint was that the person who came to clean the rooms each day, seemed to very judicious in his/her judgement about whether our room needed another roll of tp or not. Other than that, they cleaned the room really well and one of cleaning staff in particular, would actually arrange the towels as fans or in some other fancy way, which really added a little touch of luxury to our stay.

Staying at this hotel was a very positive experience and was a great way to end our trip.

Room Tip: We stayed in ground floor rooms over looking the golf course, as a result they were wonderfully quie...
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, November 15, 2011
Thank you so much for your feedback about the housekeeping service. I will be sure to pass on your comments about how clean the room was and the room for improvement in replenishing supplies. I'm glad that you felt safe and that you experienced clean rooms and friendly staff in a quiet location. Many of our guests agree that the golf side rooms are worth the small extra cost. We appreciate the time you took to write a review and look forward to seeing you again.
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Apple Valley, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2011

This was the best Best Western property I have stayed in! It appeared the property had been recently renovated, rooms upgraded, amenities added. The complimentary FULL breakfast was incredible! Staff was extremely helpful and courteous. Management was visible every day, making sure the operation was going smoothly. Location was close to the freeway, another plus. Can't say enough good things about the property and staff!

Room Tip: If available, choose a room with a golf course view. Makes for a peaceful setting. Ground floor wa...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, November 15, 2011
There are so many great Best Western hotels that this comes as a very high compliment and we thank you for that.

We appreciate the time you spent posting a review about your positive experience and we look forward to serving you again.
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Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 18, 2011

We stayed here on a park stay and fly package before a trip to Hawaii. All of the staff we encountered were extremely friendly and helpful from the time we checked in to the shuttle trip back to the hotel. They had snacks in the lobby and our 4 year old daughter loved the cookies that were left out in the evening. The rooms were nice and very clean. We felt the park and fly option was a great value when we compared to other hotels or even the airport parking sites.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review, November 15, 2011
Thank you for choosing Plaza by the Green for your Park & Fly on your way to Hawaii!
We appreciate the time you took to write a review and especially your kind words about our staff and the high level of cleanliness and friendliness you experienced.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Plaza by the Green

Address: 24415 Russell Road, 8th Tee Riverbend Golf Course, Kent, WA 98032-1787
Phone Number:
Location: United States > Washington > Kent
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Kent
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Plaza by the Green 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Best Western Plaza by the Green is located on Riverbend Golf Course featuring golf course views, airport/local shuttle from 4am till 11pm, and is minutes from Boeing and REI. Guest rooms feature wireless Internet, refrigerators, Mp3 players, cable television, coffee makers, and triple sheeting. Breakfast features fresh waffles, egg fritattas, yogurts, fruits, breads, and cereals. The hotel received the 2011 Best Western Director's Award for superior accommodations, service and cleanliness. ... more   less 
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Also Known As:
Best Western Plus Plaza By The Green Hotel Kent
Best Western Hotel Kent
Best Western Kent
Kent Best Western

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