I stayed at The Garden Inn on two separate occasions and it is average in many ways -- nothing extraordinarily great and nothing extraordinarily bad. The lobby area is attractive and the front staff is friendly. The free Wi-Fi worked very well. The rooms are reasonable clean (but not spotless). Two things about this hotel were not up to par. The first is that the bedspreads on both the beds had weird lumps all over them...reminded me of a mogul ski slope. I've attached pictures so you can see what I mean. I assume they laundered the bedspreads which caused the insulation in them to lump. As a result the beds looked strange and the comforters were thin. The second complaint I had was that the exercise room was exceptionally hot...like a sauna. The temperature was above 90 degrees on two occasions.
For the price the hotel is average. I didn't walk away feeling I'd been cheated, but neither did I think it was a good value. The breakfast buffet looked okay but was expensive. I ordered room service for three evening meals and wouldn't do so again. The food came within 20 minutes but was cold. I didn't eat breakfast at the hotel.
I would recommend this hotel because it wasn't bad. It suited my purposes as a business traveler sufficiently.
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- Also Known As:
- Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
- Hilton Garden Inn Kennewick
- Hilton Kennewick