We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Visiting Grandma in Kennewick” 4 of 5 stars
Review of Hilton Garden Inn Tri-Cities/Kennewick

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton Garden Inn Tri-Cities/Kennewick to your Saves list
Hilton Garden Inn Tri-Cities/Kennewick
3.0 of 5 Hotel   |   701 North Young Street, Kennewick, WA 99336   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast Deal
Ranked #2 of 16 Hotels in Kennewick
Certificate of Excellence 2014
Portland, Oregon
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Visiting Grandma in Kennewick”
4 of 5 stars Reviewed July 7, 2013

Our family of (4) comes to Kennewick 1 or 2 times a year so that the kids can see Grandma. We have stayed at a number of hotels in the Kennewick and Richland area and find that this one is clean, up-to-date, and has friendly staff that make your trip as enjoyable as possible. I would definitely recommend this hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

261 reviews from our community

Traveler rating
    141
    83
    20
    12
    5
See reviews for
75
51
13
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Union Gap, United States
1 review
2 of 5 stars Reviewed July 2, 2013

The sleep number bed was as hard as a rock regardless of how much you played with the dial. The staff is less than responsive. They cleaned my room before I checked out and discarded all of my stuff in the refrigerator even though I had not checked out.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilesWilkins, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review, July 3, 2013
Dear Guest,

Thank you for your review of our hotel. I'd like to apologize that you found your bed to bed too hard during your stay with us. When you come to a hotel you're expecting to get a great night's sleep and unfortunately we were not able to provide you with that. I'm also very sorry for the inconvenience you experienced with our housekeeping staff. I will share your comments with them in order to prevent incidents like this from occurring in the future. Again, I thank you for your review and I'd love to have you back to give our hotel a second chance.

Miles Wilkins
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WA
Top Contributor
155 reviews 155 reviews
99 hotel reviews
Reviews in 80 cities Reviews in 80 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed July 1, 2013

We had a conference at the convention center in Kennewick and a room was booked for me at the Hilton Garden Inn. It was a very comfortable stay with a very nice facility and very good staff. The service was great and made me feel welcome. I slept well and got a lot of work done while there as well. The walls did seem a bit thin as I heard others in the hallway and in the neighboring rooms pretty easily. That said, I slept quite well and would definitely go back if we had a meeting at the Kennewick convention center.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOARDMAN
1 review
5 of 5 stars Reviewed July 1, 2013

excellent place to stay. I wouldn't recommend leaving children in the lobby in the evening because of the close proximity of the hotel bar and drunken businessmen. but overall good access to Tri-Cities.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Bar, WA, United States
1 review
5 of 5 stars Reviewed June 28, 2013

Was here for a work related convention. Especially appreciate that the Hilton is located directly across the street from the convention center. Staff was great and allowed me to check in at noon. Check out was a breeze and accomplished from my room phone. Very pleasant stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, CA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 25, 2013

Staff was very guest friendly. Rooms very comfortable, Breakfast was excellant with custom made omlets ( among other good choices such as waffles), plenty of fresh fruit, crisp bacon and excellant coffee. All this with a great server named Erik

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepherdstown, WV, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2013

This is the best hotel I have ever stay in. The staff are not only welcoming but make my stay bearable. The newly decorated lobby add a fresh updated look to the place. The food in the restaurant is excellent.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Tri-Cities/Kennewick? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 North Young Street, Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kennewick
#2 Business Hotel in Kennewick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Orbitz, Hilton Hotels, Cheap Tickets, Despegar.com, Odigeo and Tingo so you can book your Hilton Garden Inn Tri-Cities/Kennewick reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Tri-Cities/Kennewick, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.