I know, I know, Kennewick isn't exactly a primary destination....Hawaii? Kennewick! .... Disneyland? No! Let's go to Kennewick this year! But I must say, kudos to management - the Clover Island Inn knows what they're doing and they do it right.
I had to work this past weekend and obviously something else had filled the usual hotels weeks in advance (I later learned there were baseball tournaments and a squaredance convention in town), but I'm glad because it forced me outside the city's core on Columbia Center Blvd and to the Clover Island Inn. Just think, 'controlled chaos' and follow that up with 'absolutely phenomenal staff'. Every person I encountered was above and beyond - totally! This is a great hotel that a family would have an absolute BLAST at - it has a big outdoor pool that overlooks the river with tons of seating and lounge area, and it's also pet-friendly!
Just watching people checking in with their kids and pets was an adventure! And here again, I commend the front desk staff (I so wish I could remember the woman's name who assisted me because she was amazing.) It was a very busy Friday evening with a nearly filled waiting room and yet when I stepped up to the counter, this woman was totally focused, efficient, and dealt with every query knowledgeably with what appeared to be sincere patience. (And remember, we're talking tons of kids, pet crates, and parents along with everyone else checking in!)
It's a beautiful setting and the nearby Columbia Park is gorgeous - acres and acres of shady areas, bike and walking trails, and room to just get off by oneself.
I was on the (top) fourth floor and the Crow's Nest restaurant was just steps down the hall so decided to partake - plus you get a discount just for being a guest. Again, the customer service was heartwarming - and the food was delicious! Prime rib and lobster was the special which my friend chose, and I ordered the seared Ahi tuna with new red potatoes and sauteed vegetables - just excellent. Watching the sun go down with the river glistening below, having some great chow and a tall glass of beer - what else can I say? Just wish I hadn't had to work the next day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.