Our stay at this hotel was interrupted at 6:30 in the morning by a fire alarm that scared the heck out of us and had us outside in pajamas waiting for the fire department. The general manager, after consulting with the owner deemed this was not an inconvenience. I beg to differ. I was not planning to get up at 6:30, nor was I planning to stand outside for 30 minutes. It is not the incident that is so bad, but the lack of customer service after that is the heart of the issue.
- Also Known As:
- Quality Inn Kennewick Hotel
- Quality Inn Kennewick Hotel Kennewick
- Kennewick Quality Inn
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