I made this reservation in January when this property was Cedars Inn. In April it was sold to Red Lion. When we tried to check in last weekend, they did not have my reservation and my confirmation number meant nothing to them. We were fortunate they were able to accommodate us because this is very close to the convention center where we were attending a festival. However, the rate was $43 per night higher than I was quoted. Then when we wanted the bill split between two credit cards, that seemed to be a big problem. The young lady called over somebody to help her with the transaction. She informed us that there would be an extra $40 hold until we checked out. I know this is usual when one uses a debit card, but we pointed out that we both were using credit cards. Check-in took about a half an hour. The room is nice. The bathroom lighting is very poor for women who want to apply makeup. The shower is like soft falling rain, which makes it hard to rinse out shampoo and conditioner. There was nothing in the room to tell us what the TV channels were, ABC,CBS,NBC, etc. Good breakfast and managers evening reception. Very comfortable bed.
- Official Description (provided by the hotel):
- Great hotel in Kennewick, Washington, that offers a high level of comfort, luxury, affordability and service at the brand-new Red Lion Inn & Suites Kennewick Hotel. Conveniently located in the heart of Kennewick's business district, we're located across from Three Rivers Convention Center, Toyota Arena and a few blocks from Columbia Center Mall. Red Lion Inn And Suites rooms are well appointed and modern in decor. Select Comfort beds feature triple sheeting and premium bedding. 32-inch LCD TVs feature high-definition televisions with premium digital channels. Complimentary wireless Internet access is provided along with phones, MP3 docking stations, and free local calls. All guestrooms feature refrigerators and microwaves are provided. All guestrooms are non-smoking. ... more less
- Reservation Options:
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- Also Known As:
- Cedars Inn And Suites
- Cedars Hotel Kennewick