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“Nice hotel, good location, can be noisy” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   7801 W. Quinault Ave., Kennewick, WA 99336   |  
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Ranked #11 of 16 Hotels in Kennewick
Indian Shores, Florida
Top Contributor
269 reviews 269 reviews
40 hotel reviews
Reviews in 126 cities Reviews in 126 cities
142 helpful votes 142 helpful votes
“Nice hotel, good location, can be noisy”
4 of 5 stars Reviewed June 20, 2013

The room was fine the normal standard for the Comfort level, Rosie checked us in and she was very nice. The beds were comfy. Unfortunately you can hear your neighbor. The breakfast was the usual Comfort fare.
The pool was clean, it is indoor and the room was warm.
The hotel was full of kids from a baseball camp and some from a square dancing competition.
During the evening the kids decided to use the hallway as their playground. They were also running from room to room and slamming doors. The boys next door sounded like they were playing football. I complained to Rosie and she came up and calmed things down a bit but it didn’t last. It went on until about 11 at night. I complained again in the morning and Kaylee and Donelle offered to take $20 off our bill. I don’t think it was enough but we took it.
The hotel is situated in a shopping and business district and there are several other chain hotels lots of restaurants and shopping. I would recommend this hotel

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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48 reviews from our community

Traveler rating
    7
    21
    9
    6
    5
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Mukilteo, Washington
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 21, 2013 via mobile

Staff was helpful and accommodating to our large group. The common areas and rooms were clean. Breakfast buffet was well stocked. Good experience except for one thing - thin walls that don't block noise. I heard the TV from the room to my left. I heard snoring from the room on my right (seriously). Anyone in the hallway I heard too. Maybe I am extra sensitive but I slept poorly due to the noise. Gave the hotel a poor grade because of this.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clallam Bay, Washington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 7, 2013

The hotel is just your basic accomodations. The rooms are older but, clean. There are several things that make this hotel worth the stay. First, it is close to many shops and restuarants. You have numerous choices. Second, The hotel is centrally located in the Tri-Cities area. Third and most important, the staff are some of the best I have ever seen. They are kind and accomodating. I was very impressed by their attention to details.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connell, Washington
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 7, 2013

My wife and I arrived on our anniversary and they upgraded our room to a suite. The hotel staff are very friendly and this hotel is so quiet. We like that it is centrally located with plenty to do while in Kennewick. The room we were upgraded to was clean and comfortable. After a night out we came back to a room that was probably the quietest nights rest we have had in a hotel. The breakfast was fresh and the staff made sure there was plenty to eat and fresh coffee made. Thank you for the wonderful stay in your hotel, it really made for a fun trip for our our 26 anniversary. We hope to stay again soon.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kelowna, Canada
Top Contributor
123 reviews 123 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 6, 2013

Check in was good and staff pleasant and helpful. Room was good, bedding was good. Wireless internet was good. Room was clean and linen was in good shape. Breakfast area was clean and choices were good.
Not a lot of noise from the hallway or the next room but there is some.
TV, microwave and fridge all worked well.
Location was tricky access but very handy for shopping and restaurants.
Good value for the price paid.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oregon
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 21, 2013

There isn't much selection of hotels in Kennewick, WA. This Comfort Inn was clean and comfortable, and it's right next to a big mall with lots of restaurants nearby. My room was quiet and there was plenty of convenient free parking. Every room at this property has a fridge and microwave. The fridge in my room was a decent size - a bit bigger than the standard hotel fridge. My room also had a nice big LG flat screen TV.

A couple of comments on the not-so-perfect. One big negative: I love pets and have a ton of them myself, but I do not want to be awakened at o'dark thirty by a barking dog in the next room. This happened the first night I was there and I had to pound on the wall to get the owners to shut the dog up! Flashbacks to my old apartment days!

The bedspread and blanket were not as nice as the rest of the decor - the blanket looked ratty and the bedspread looked like it hadn't been washed recently. The arrangement of the furniture in my room was awkward and a bit cramped - for example, you could not sit in the armchair to watch TV. While my room was wheelchair-accessible, I can't imagine a regular size wheelchair navigating easily through the narrow space between the bed and the desk/console. I'm glad I was in the room by myself.

The staff was exceptionally nice. Although this is a nonsmoking property, I walked into my room and it smelled of stale cigarette smoke. I called the front desk, and the clerk immediately came down and showed me into another room, apologizing profusely and insisting on staying a few moments to make sure the new room was fine.

Room Tip: Suggest choosing a room not near the indoor pool, as there was a lot of traffic to/from the pool dur...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salina, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2012

The front desk staff was very accomodating when we were delayed with our plane arrival. The room was very comfortable and clean. The motel is set off from any roads so very quiet. We will stay at this motel again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 7801 W. Quinault Ave., Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn Kennewick
Kennewick Comfort Inn

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