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“Good Hotel, Great Staff” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   7801 W. Quinault Ave., Kennewick, WA 99336   |  
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Ranked #10 of 15 Hotels in Kennewick
Clallam Bay, Washington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Hotel, Great Staff”
4 of 5 stars Reviewed April 7, 2013

The hotel is just your basic accomodations. The rooms are older but, clean. There are several things that make this hotel worth the stay. First, it is close to many shops and restuarants. You have numerous choices. Second, The hotel is centrally located in the Tri-Cities area. Third and most important, the staff are some of the best I have ever seen. They are kind and accomodating. I was very impressed by their attention to details.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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48 reviews from our community

Traveler rating
    7
    22
    9
    6
    4
See reviews for
10
20
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Connell, Washington
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2013

My wife and I arrived on our anniversary and they upgraded our room to a suite. The hotel staff are very friendly and this hotel is so quiet. We like that it is centrally located with plenty to do while in Kennewick. The room we were upgraded to was clean and comfortable. After a night out we came back to a room that was probably the quietest nights rest we have had in a hotel. The breakfast was fresh and the staff made sure there was plenty to eat and fresh coffee made. Thank you for the wonderful stay in your hotel, it really made for a fun trip for our our 26 anniversary. We hope to stay again soon.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Top Contributor
92 reviews 92 reviews
26 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 6, 2013

Check in was good and staff pleasant and helpful. Room was good, bedding was good. Wireless internet was good. Room was clean and linen was in good shape. Breakfast area was clean and choices were good.
Not a lot of noise from the hallway or the next room but there is some.
TV, microwave and fridge all worked well.
Location was tricky access but very handy for shopping and restaurants.
Good value for the price paid.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 21, 2013

There isn't much selection of hotels in Kennewick, WA. This Comfort Inn was clean and comfortable, and it's right next to a big mall with lots of restaurants nearby. My room was quiet and there was plenty of convenient free parking. Every room at this property has a fridge and microwave. The fridge in my room was a decent size - a bit bigger than the standard hotel fridge. My room also had a nice big LG flat screen TV.

A couple of comments on the not-so-perfect. One big negative: I love pets and have a ton of them myself, but I do not want to be awakened at o'dark thirty by a barking dog in the next room. This happened the first night I was there and I had to pound on the wall to get the owners to shut the dog up! Flashbacks to my old apartment days!

The bedspread and blanket were not as nice as the rest of the decor - the blanket looked ratty and the bedspread looked like it hadn't been washed recently. The arrangement of the furniture in my room was awkward and a bit cramped - for example, you could not sit in the armchair to watch TV. While my room was wheelchair-accessible, I can't imagine a regular size wheelchair navigating easily through the narrow space between the bed and the desk/console. I'm glad I was in the room by myself.

The staff was exceptionally nice. Although this is a nonsmoking property, I walked into my room and it smelled of stale cigarette smoke. I called the front desk, and the clerk immediately came down and showed me into another room, apologizing profusely and insisting on staying a few moments to make sure the new room was fine.

Room Tip: Suggest choosing a room not near the indoor pool, as there was a lot of traffic to/from the pool dur...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salina, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2012

The front desk staff was very accomodating when we were delayed with our plane arrival. The room was very comfortable and clean. The motel is set off from any roads so very quiet. We will stay at this motel again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ritzville, Washington
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 24, 2012

The front desk clerk was awesome. She took the time to answer my questions about the area and assist with faxing some business documents for me. The hotel was nice, clean and had a decent breakfast. The only drawback is location, the property was a bit difficult to access because it is behind another hotel.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issaquah, Washington
Top Contributor
82 reviews 82 reviews
45 hotel reviews
Reviews in 52 cities Reviews in 52 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 6, 2012

Stayed one night. We were attending a nearby event, so didn't avail ourselves of nearby businesses or attractions. But it appeared to be well-positioned for shopping, eating, etc. It's set far enough off the street so that traffic noise doesn't cause a problem. Room and furnishings were good. Price was very good for a busy city area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 7801 W. Quinault Ave., Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
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Also Known As:
Comfort Inn Kennewick
Kennewick Comfort Inn

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