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“Clean and Great” 4 of 5 stars
Review of Kennewick Suites

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Kennewick Suites
2.5 of 5 Motel   |   321 North Johnson St, Kennewick, WA 99336 (Formerly Travelodge)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #9 of 15 Hotels in Kennewick
GreenLeadersGold level
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Clean and Great”
4 of 5 stars Reviewed June 3, 2014

I had come to town on business, and need a place to stay. The reviews were a bit skeptical, but i decided to give the place a chance due to the great price. And the room was nice and big and met my main standard of cleanniness. You recive 5 star quality here and front desk was also very helpful. And WiFI was fast Overall the stay was good and for the standard of the hotel it is great.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn b, General Manager at Kennewick Suites, responded to this review, July 27, 2014
Thank you so much for taking the time to write about your experience. On behalf of all of us, we're so glad you enjoyed it so much. I do hope you will come back and see us again soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
    48
    20
    9
    6
    12
See reviews for
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Sherbrooke, Canada
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed May 10, 2014

Please read to this. They probably make fake account to raise the rating of their shXX hotel if we can call this an hotel.

It's a scum hole, no safety there because they let all of the doors opened during day and evening, we enjoyed nothing there. Breakfast was disgusting, we took it in place similar to a bedroom morphed in a kind of I don't know how to call it.

Room was disgusted, uncomfortable and Noisy, outdated and need restoration. This place should be destroyed and built into something else.

Bizard persons were roaming around back and forth the hotel day and night.

Please pay 10-20$ more to get something decent. This isn't a disapoitement, it a warning to you people reading this !!

Never get close to there there is plenty else in the city.

Room Tip: Go elsewhere
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  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn b, General Manager at Kennewick Suites, responded to this review, July 27, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willamette Valley, Oregon
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 16, 2014

I had a satisfactory three night stay at this budget, family-run motel. You get what you pay for and this was a good value at approximately $60 a night, including taxes, in an area where hotel prices are high. It met my expectations for a 2 or 2.5 star, budget motel.

The rooms are furnished in an eclectic style -- each room is different. My friend's room had a King bed, a dresser, and a comfy couch in front of the television. My room had none of these, but instead had a queen bed, two uncomfortable chairs and two dining areas that I didn't use. Both rooms had new flat screen tv monitors, with lots of channels, including HBO. My room opened out to the back and was quiet, but my friend's room was right above the parking lot smoking area, so not so quiet or fresh smelling. Both rooms were spacious in size and each had a full kitchen. Guests need to bring any cooking or eating supplies, as none are provided. Unlike some of the other reviewers, I found my room to be very clean.

The hotel was too noisy on one of the nights after 11:00 p.m. and before 5:30 a.m. the next morning, but this was because of rude guests and not the hotel's fault.

Other positives: the motel staff was friendly and helpful. The wifi was good. I did not eat the complimentary breakfast, but it looked to be standard fare: several cereals, various breads and bagels to toast, hard boiled eggs, bananas, fruit juices and coffee.

Room Tip: Rooms facing the backside and not facing the parking lot, are quieter and less likely to have a smok...
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn b, General Manager at Kennewick Suites, responded to this review, July 27, 2014
We greatly appreciate your taking the time to share about your recent stay with the travel community! Thank you so much for your kind words. Our staff works hard to provide only the best experience and value for our guests, and we are so happy that we could accomplish this with you and your family. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 15, 2014

I have staid in many hotels over the year. I have paid allot of money and had a great deal $. This Hotel needs to be shut down. It has no business even being open much less serving the general public, If there is a good review on here then the staff and the owners wrote it. I have never been so disgusted with a hotel. Smelled of Smoke, the rooms were so dated, stains on the walls. So much potential and yet the owner are trying to stay cheap and fix it themselves. Keeping 1960's appliances along with 1960 furniture is not have you Remodel a Hotel. The pictures on the website are not true at all. The first room we walked into had stains all around the bathroom along with in general being dirty. I got my family out of there and would recommend the city take over and shut this down. The is no Value in a dump like that.

Room Tip: Do not Stay here !!!!!!!!
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  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn b, General Manager at Kennewick Suites, responded to this review, July 27, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2014

Found this place online. It was reasonable priced and had good reviews. The front desk clerk was friendly and welcoming. Check-in was quick and easy. Our room was clean and roomy. We had a king size bed that was very comfortable. Everyone we encountered was friendly and helpful. Its just a block off a main road, so it was very quiet. We would definitely stay there again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn B, General Manager at Kennewick Suites, responded to this review, May 6, 2014
We very much appreciate you taking time to review your stay with us. I am so happy that your hotel experience was a positive one and that you will be returning. I hope you continue to stay with us so that you can take advantage of the exciting changes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puyallup, Washington
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 23, 2014 via mobile

Pictures must be from 20 years ago when they remodeled. Rugs are dirty and beds are hard. Pool out of order. Kitchen was a plus, but cupboards were dirty. Not a real nice area of town. Did NOT deserve the 2+ stars it was given on Expedia.

  • Stayed March 2014
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn B, General Manager at Kennewick Suites, responded to this review, May 6, 2014
I am very sorry to hear about your bad experience here. The rooms are all finished up so you should not have a problem with an outdated room ever again! Obviously, as you can see by our outstanding reviews on TripAdvisor, that we take our guests very seriously and do our best to make every hotel experience a positive one
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2014

Great location, staff was very friendly and helpful. It was great having a kitchen and it was almost like a little apartment. I would recommend this hotel an would stay here every time I'm in the area. Another plus was the breakfast was great!

Stayed March 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaskarn B, General Manager at Kennewick Suites, responded to this review, May 6, 2014
Dear Guest,
Thank you for your wonderful review. I will pass along the message to the staff and relay your great comments. I am glad to hear that you were able to relax while you were at the hotel and enjoy the accommodation that we offer like breakfast. Thank you for giving us the opportunity to gain your business. We will see you again next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kennewick Suites

Address: 321 North Johnson St, Kennewick, WA 99336 (Formerly Travelodge)
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 15 Hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kennewick Suites 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The Kennewick Suites is the best Economy Inn and Extended Stay Hotel in the Tri-Cities. Enjoy all the comforts of home while leaving the most in your wallets. Each guest rooms feature a full kitchen (Microwave, Refrigerator, Coffee machine, Oven, Stove-top, Kitchen) dinning area, and sofa. At the hotel, enjoy your mornings with our great continental breakfast and take advantage of our swimming pool, BBQ facilities, complimentary WiFi, premium cable channels with HBO, and guest laundry. Enjoy clean, comfortable smoke-free and pet-friendly guest rooms. The Kennewick Suites also offer affordable nightly, weekly & monthly rates with discounts for Military and AAA members. ... more   less 
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