We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor customer service” 1 of 5 stars
Review of Econo Lodge

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Econo Lodge to your Saves list
Econo Lodge
2.0 of 5 Hotel   |   300 North Ely St., Kennewick, WA 99336 (Formerly Blue Bridge Motel)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #15 of 16 Hotels in Kennewick
richland
1 review
1 helpful vote 1 helpful vote
“Poor customer service”
1 of 5 stars Reviewed August 12, 2014 via mobile

The service was very poor they never cleaned our room or changed our sheets.I ll never stay there again. The new owners are total precks very rude and if u complain they ask u to leave and won't give ur money back.

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2 reviews from our community

Traveler rating
    0
    0
    0
    0
    2
See reviews for
Families
0
Couples
0
1
Business
0
Rating summary
  • Location
    2 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Snohomish, Washington
1 review
1 of 5 stars Reviewed July 12, 2014

There was no running water for 6 hours, a dried banana peel in the refrig., the A/C was weak, TV didn't work and I didn't get my $10 room key back.
I maybe turn them in to the health dept.
I should have spend the extra money and stay somewhere else.
I would like to give a minus star rating but I had to give a rating.

Room Tip: Look at reviews.
See more room tips
  • Stayed July 2014, traveled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Econo Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Econo Lodge

Address: 300 North Ely St., Kennewick, WA 99336 (Formerly Blue Bridge Motel)
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #15 of 16 Hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 60
Official Description (provided by the hotel):
Econo Lodge in Kennewick, Washington near Columbia River Conveniently located off Highway 395 in the heart of the Tri-Cities, the Econo Lodge(R) in Kennewick, WA offers easy access to shopping malls, restaurants, the Columbia River and park and some of the best wineries in the valley, including: •Columbia River and Park •Three Rivers Convention Center •Columbia Mall •Banard Griffen Winery •Goose Ridge Winery A variety of outdoor activities are convenient to this pet-friendly Kennewick hotel, including fishing, hiking, ice skating, tennis and boating. Get work done in the business center and enjoy amenities like: •Free continental breakfast •Free wireless high-speed Internet access •Free parking on premises •Free local phone calls All guest rooms offer cable television, a clock radio, desk, microwave and refrigerator. An easy stop on the road awaits guests at the Econo Lodge hotel in Kennewick, Washington. Book a room with us today to enjoy a great place to stay and the best rates around. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Choice Hotels, Orbitz and Despegar.com so you can book your Econo Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge Kennewick
Kennewick Econo Lodge

Owners: What's your side of the story?

If you own or manage Econo Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.