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“Nicely surprised” 4 of 5 stars
Review of Red Lion Hotel Columbia Center

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Red Lion Hotel Columbia Center
3.0 of 5 Hotel   |   1101 North Columbia Center Boulevard, Kennewick, WA 99336   |  
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Ranked #15 of 17 Hotels in Kennewick
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nicely surprised”
4 of 5 stars Reviewed January 28, 2013

I have typically avoided the Red Lion properties because they are generally older but was pleasantly surprised by a well appointed, comfortable and clean room. It was a queen room on the road side of the hotel. The tv was very old school but didn't use it anyway so no problem. Everything else was nice and well worth the money. The front desk staff was friendly and directed us away from the hockey team, which was appreciated. All in all, a very good stay.

Room Tip: Apparently a number of sports teams stay here so it might be good to ask who and where.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    46
    44
    35
    25
    14
See reviews for
39
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17
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Arlington, Washington, United States
1 review
5 of 5 stars Reviewed January 19, 2013

I stayed here two nights and was very satisfied. Like others have said, the rooms were a little outdated, but they were clean and functional. The tv was a little lame, and the internet slow, but all the other furnishings were satisfactory. The front desk staff was very friendly and efficient, and the breakfast buffet was excellent. If your looking for top of the line, this isn't it, but for the money I would definitely stay here again.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neskowin, Oregon
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 29, 2012

Wow its 2013 and the rooms looked like you were in a time warp. Old 1980s tvs. Bed was nice bar had a lot of noise. Nice staff. Just old rooms. Come on Red lion you used to be so nice at one time. But that was in the 80s

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whidbey Island, Washington
Level Contributor
95 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed November 9, 2012

We were traveling w/ our dog & more than ready to stop when we arrived in the Tri-Cities area. This was simply the first place we fell into that took pets. Not such a great choice. My first clue was when I checked into reception & there was a vase with flowers, dying & dead. One of the stalks had lost every petal! This hotel is OK ... just OK. The room was very, VERY small. Sorry I don't have a pic, but it was much smaller than the pics you see here on TripAdvisor. It had a king bed (comfy), desk area, large consul for the old TV, & a lounge chair that was smashed into the curtains because there was no room for it anywhere else. Furnishings were worn, old & dark. The chair for the desk had a ripped seat. The hair dryer was hanging from the wall & may have presented a shock hazard. This room had not been upgraded in a while & faced the back parking lot which was huge & a little seedy. The breakfast was not included and we did not stay for it. When I checked out, the vase of dead flowers & empty stalks was still there. There are far better choices in this area.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Columbia Center, responded to this review, November 28, 2012
We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 22, 2012

had read a couple of reviews on here and would have to understand the price paid to understand the complaints, since I found it a nice clean place, with great location for the great price I got on special. I stayed two nights, and had a requested a quiet room away from bar noise having read someones warning. Having been there for a Friday night comedy show, I wasn't sure what rooms would be within earshot of the bar, unless they open the doors in the summer. Unless perhaps a mothers super powered hearing may find it annoying. I stayed on the banquet room side with a wedding party going in the banquet room down the hall and once the door closed I found silence.
As for the room, Very nice pillow top bed, good pillow selection, refrigerator, microwave, chair w/ottoman, desk. So the only things that could be improved, but in general was the old tube style tv, as well as a rather data big screen in the bar.as noted by others it is a little stuck in time perhaps late 80's motif but not bad.
Small bar with very friendly bartender, but service on the floor was slow during comedy show. It was an interesting show to say the least, perhaps not Vegas style production nor would one expect it. Breakfast buffet was average, in comparison to extended stay lodging places nearby. Perhaps a little more disappointing., in a beautiful dining area, was sort of a waste bu only $5,yes they charge for what the neighbors giveaway.
They room key coder was a little flaky but 3rd time was a charm thanx to the security woman that came to the rescue. Even got locked in courtyard and another quest had to unlock the door with their key to get me back ..... I chuckled since I had visions of Planes, Trains, and Automobiles, the ultimate travel movie.
In general I give them a thumbs up for an u nder $100 a night place, anymore than that would be questionable.

Room Tip: The backside is quieter from traffic, they do have courtyard rooms with slider doors, and a nice man...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 11, 2012

I haven't ever spent a night in Kennewick and traveled on the spur of the moment to visit friends. I used priceline for this trip and selected the 'price chop' service. I was pleased to get the Red Lion.
The room was comfortable and clean; the staff was pleasant and helpful and I enjoyed the buffet breakfast and the price!

I would definitely stay here again!

Room Tip: I would select a room on the SOUTH end of the hotel, away from the restaurants.
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Lakewood
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 20, 2012

This is our second stay at this hotel while we attended the tri-cities water follies: http://www.waterfollies.com/ The hotel is clean, the staff are friendly, and the bar/restaurant is great. They have a great buffet breakfast at a very reasonable rate. We arrived late in the afternoon on a Friday, and although we had a reservation, our room was not available because a guest decided to stay. The hotel was full and very busy, as usual during the water follies weekend. A lot of the hydroplane drivers and crew members stay at the hotel and I knew it was a little risky arriving late in the afternoon om Friday. I expected the front desk to tell me they were booked and were going to send me to another property, but to my surprise the manager at the fron desk told me they were putting us in the suite for the weekend! The room was awesome and we found ourselves spending time on the private deck instead of wandering around town. The first time we stayed here we had a regular room and were very pleased with it - the reason we booked there again, and the reason we will stay there next year. Great pool, and lots of parking. Also, there are a lot of great restaurants withing walking distance as well as a great shopping mall.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Red Lion Hotel Columbia Center

Address: 1101 North Columbia Center Boulevard, Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 17 Hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Columbia Center 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Red Lion Hotel Columbia Center offers excellent accommodations, convention facilities, regional food and wine, entertainment and recreation. In the heart of the Tri-Cities, we are adjacent to the Columbia Center Mall, three blocks from the Three Rivers Convention Center and Toyota Center, minutes from Columbia Basin Community College and 20 minutes from the Washington State University Branch campus. Our location provides easy access to seven nearby golf courses, plenty of shopping, boating on the Columbia and Snake rivers and fishing on the Yakima River as well as downhill and cross-country skiing during the winter months and windsurfing in the summer. Airport transportation to and from the Tri-cities Airport is complimentary.Each one of our 162 guest rooms and suites are tastefully appointed and designed to meet your every need. You'll find amenities such as our new queen, double queen and king Red Lion signature plush Sealy pillowtop bedding, complimentary wi-fi, coffee makers, telephone dataports, microwaves and refrigerators. All guestrooms feature inside entrances with keycard access. We offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult. Louie's Lounge is open after 4 P.M. for dinner, sports and entertainment. ... more   less 
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Also Known As:
Red Lion Hotel Columbia Kennewick
Red Lion Kennewick
Red Lion Columbia Center
Kennewick Red Lion

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