Let's get one thing out of the way: the accommodations are nice - they are a solid four star. They weren't perfect, but they were pretty good. At first, the bed seemed uncomfortable, but I realized it was probably memory foam and I slept better than I had in several nights.
That said, I won't return to this hotel. It started with the check-in experience. Check-in wasn't that bad, but there was a clear arrogance about him. I wrote it off, though, and moved on with life. After checking in, we went on with our plans for the night. I came back, unloaded the car and brought everything in. My hands were full. I went up to the elevator, got in and pushed my floor with something in my hand. I moved back in the elevator. One of the employees got on the elevator and said "three, please." My hands were full. I told him to push the button himself and may have added some other comments.
This is one of those "you had to be there" things. The thought of an employee at a fairly expensive hotel treating one of the guests like his own personal door man is ridiculous, though.
Then, it got worse. The next morning, at 8:30, I get a knock on the door from housekeeping. First, sure I'm up and even about ready to leave by then, but you shouldn't be knocking on doors at 8:30am. Second, why are you trying to clean the room of someone that is only staying one night before checking out? I don't bother putting out the "do not disturb" sign when I stay one night. I told her to wait to clean. I left about 15 minutes later with everything. The housekeeper told me to have a nice day and practically ran directly to my room. Why were they so desperate to find a room to clean?
There are a lot of hotels in this area and I will try one of them next time.
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- Also Known As:
- Hilton Garden Inn Seattle / Issaquah Hotel Issaquah
- Hilton Garden Inn Issaquah
- Hilton Issaquah
- Issaquah Hilton
- Hilton Garden Inn Seattle / Issaquah Washington