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“Good stay” 4 of 5 stars
Review of Holiday Inn Seattle - Issaquah

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Holiday Inn Seattle - Issaquah
3.0 of 5 Hotel   |   1801 12th Ave. NW, Issaquah, WA 98027   |  
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Ranked #2 of 3 Hotels in Issaquah
Certificate of Excellence
Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Good stay”
4 of 5 stars Reviewed June 11, 2014 via mobile

It was overall good experience with price I paid. I had trouble with Wi Fi connectivity as it was very poor. Although staff provided adapter too but LAN connection was missing in room. Hotel staff was very helpful and available at all time.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 13, 2014
Thank you for your comments regarding your recent stay with us. I'm glad to hear that you enjoyed our newly renovated hotel, and I will let our I.T. department know about the internet issue you had. Your comments are very important to us, and we use these to help our future guest's stays more enjoyable. Thank you, and please come and stay with us again soon!
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111 reviews from our community

Traveler rating
    41
    50
    12
    5
    3
See reviews for
28
26
11
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
San Diego, California
Top Contributor
192 reviews 192 reviews
50 hotel reviews
Reviews in 70 cities Reviews in 70 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 6, 2014

I haven't actually stayed in a Holiday Inn in several years. Arrived here late for business trip and the staff was immediately helpful. Had breakfast with coworkers in the morning and the wait staff was very attentive and friendly. The rooms were just fine and comfortable. No complaints.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 13, 2014
Thank you for your comments regarding your recent stay with us. I'm glad to hear that you enjoyed yourself and our newly renovated hotel! We strive to make our guest's stay as enjoyable as possible, and your comments let us know that we are on the right track. Thank you, and please come and stay with us again soon!
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Hoodsport, Washington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 2, 2014

Stayed here four years ago. Thought I'd try it again. Think I'll try the Hilton next time. Staff is friendly and accommodating. Property is close to grocery store. Hotel seems to be under transition. Channel guides didn't match tv channels and staff seemed irritated when asked for guidance. Hotel was pet friendly four years ago, but staff denied it. Considering the $150/night price tag, I'm not sure I'll stay there again.

Room Tip: Try the Hilton.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 5, 2014
Thank you for your comments regarding your recent stay with us. We strive to make our guests stay as comfortable as possible and I will take your comments to heart and look into this. We constantly train our employees on guest service and I will make sure and let them know of your comments. I hope you enjoyed our new renovation and please come and stay with us again soon!
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Yakima, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 1, 2014

Check-in was done quickly and efficiently (I really appreciated this as I was feeling under the weather.) The room was very clean and the bed was so very comfortable! It was also very quiet and I was able to get some much needed rest. I also appreciated the guest washer and dryer on the second floor (very close to my room, in fact.) Everyone was friendly and helpful. For breakfast, I ate at the hotel restaurant and I was pleasantly surprised. My experience is usually that these places are overrated and overpriced, but the food was very good and the price was reasonable. The service was also good and I started my journey home on a great note. I would definitely stay here again!

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 5, 2014
Thank youi for your comments regarding your recent stay with us. We sure enjoy hearing comments such as yours and it lets us know we're doing the right thing! Thank you agian, and please come and srtay with us again soon.
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Reno, Nevada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We have stayed here many times in the past when we visit family, and it was always a comfortable, quiet and handy choice. The long-awaited and total refurbishment (just completed-----as the finishing touch, the parking lot was being repaved during our pre-Memorial Day weekend visit) is a welcome update for this property. Lovely job! Finally, an elevator for this 2-story building. YAY! Big improvement in internet speed, a nice fitness center and relocated business center. Rooms are very comfy, ventilation system is quiet, and so is the hotel in general. Still lacking are fridges in the rooms, though----a disappointment (I'm sure they could find space for this now universally-expected amenity). Breakfast, lunch and dinner are handy in the dining area off the lobby.The location is superb-----close to I-90 exit for quick access, and across the street from a nice PCC grocery store (Whole Foods-type) and near restaurants. Beds are comfy, and pillows are lofty-----I'm a down pillow fan, so travel with my own----not practical for most people. Pillow choice would be nice----- The large salmon-shaped pool (open only Memorial Day to Labor Day)is surrounded by a lush garden setting. We like the "new" Holiday Inn, and will be back!.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 5, 2014
Thank you very much for your recent comments. I'm glad to hear that you like our renovation and we always strive to make our guests stay as positive as possible. All the best to you, and pleae come and stay with us again soon!
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Dallas, Texas
Top Contributor
178 reviews 178 reviews
155 hotel reviews
Reviews in 108 cities Reviews in 108 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed May 24, 2014

Hotel has recently been refurbished and all I can say is that it's a significant improvement..... rooms are clean beds are comfortable...... whole new experience compared to just a few months ago. Still not the Ritz but a very good option for the price.

New gym in the hotel so you no longer need to drive to the local gym..... it's right there. Only complaint is the lack of real pillow options for non back sleepers!..... hotel could invest in some flatter pillows all the options are high and fluffy..... not what I like. I suggest management look at what other chains are doing. Holiday Inn is the only chain that I never have a good pillow option.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, June 5, 2014
Thank you for your comments regarding your recent stay with us. I'm glad to hear that you liked our newly renovated property and I will pass on your comments about our pillow options to the housekeeping department. Thank you again, and please come and stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 10, 2014

Went to seattle and stayed here for couple evenings.. I wasnt very far from Seattle and it took me 20 mins or so to drive to downtown. there are various beautiful trails around the hotel and lake to walk or swim. rooms are very clean..and loved their breakfast and omlette counters. one of the good Holiday Inns for sure.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, Director of Sales at Holiday Inn Seattle - Issaquah, responded to this review, January 31, 2014
Thank you for your comments regarding your recent stay with us. We always trive to make our guest's stay as comfortable as possible, and always listen to each and every comment such as yours. Thank you again, and please come and stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Seattle - Issaquah

Address: 1801 12th Ave. NW, Issaquah, WA 98027
Phone Number:
Location: United States > Washington > Issaquah
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Issaquah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Seattle - Issaquah 3*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Issaquah's premier full service hotel, earning multiple awards over the last 15 years for service and quality.The Holiday Inn Seattle-Issaquah is located in the foothills of the beautiful Cascade Mountains, 15 miles East of Seattle, only minutes from Bellevue and the Eastgate corridor. The Holiday Inn Seattle-Issaquah is located within walking distance to leading industries such as Costco's World Headquarters, Microsoft's Issaquah Campus, OSI/Spacelabs, and College Success Foundation. You will also find Boeing, T-Mobile, Expedia, Zetec, Rudolph Technologies, Philips Electronics, Hewlett Packard, Proctor & Gamble, and Northwest Ministries Network within a short drive.Take a tour of our accommodations, services, facilities and our group/meeting web pages to learn more about the services we provide and Issaquah's local attractions. Whether your visit brings you to us for business or pleasure, you will find that one of InterContinental Hotels Group's (IHG) top award winning hotels is ready to create a memorable experience.We look forward to being your host! ... more   less 
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Also Known As:
Holiday Inn Seattle - Issaquah Hotel Issaquah
Holiday Inn Issaquah
Issaquah Holiday Inn
Holiday Inn Seattle - Issaquah Washington

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