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“Skip this place!” 1 of 5 stars
Review of Emerald Queen Hotel & Casino

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Emerald Queen Hotel & Casino
3.0 of 5 Hotel   |   5700 Pacific Hwy E, Fife, WA 98424   |  
Hotel amenities
Ranked #6 of 9 Hotels in Fife
Victoria, Canada
1 review
3 helpful votes 3 helpful votes
“Skip this place!”
1 of 5 stars Reviewed February 25, 2014

We traveled from Canada down to the casino for a weekend concert and had booked months in advance. Our King room was a VERY smelly 'NON-SMOKING' room. When we complained, we were told it was from the casino smoke below, but the hallway and adjoining room did not smell. Staff were friendly but would do nothing and subsequent emails to management have been ignored. Never again will we stay here.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    6
    11
    11
    7
    24
See reviews for
8
28
Solo
0
6
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Langley City, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 1, 2014

My husband and stayed here for New Year's 2013. The suite itself was nice and included a lot toiletries but that is where it ended. The nonsmokers room reeked of stale smoke. At one point all the rooms were smoking rooms,so the smell lingers. You walk into the front door and are instantly bombarded with the smell. T
.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2013 via mobile

If you dont mind the smell of smoke i guess ok. Not for me. Smelled stuffy. Tired hotel. Could use an implosion and rebuild. Casino non smoking section ok, Buffet food just ok but eating area need a hose down and a paint job.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaTac, Washington
Top Contributor
110 reviews 110 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel, for being right above a busy casino, has very nice, quiet rooms. Ours was a double queen and was spacious and comfortable. The linens are clean and white, the beds are comfy, and the tub is nice and deep. If you see a show the rate is very good and there is a shuttle that runs between the two casinos.

Room Tip: Ours overlooked the swimming pool & spa area.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Globe, Arizona
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed October 4, 2013

Attending a reunion in a suite upstairs in the hotel. Walking through the casino to get to elevators, the smoke was extremely severe. I am tolerant of smokers and have been to casinos before, but this one is beyond anything I have ever experienced, (or tried to breathe). The smoke is not just in the casino, it's in the elevators and in the hotel hallways. Anyone with a breathing condition should reconsider coming here. Running eyes were rampant, we were sharing eye drop remedies. The stench is still in my nose after a shower and it's in our belongings. I don't see how the air quality folks let this place remain open. Besides the dangerously unhealthy air quality, the property is just plain seedy and I did not feel safe walking through the parking structure. All that being said, our interactions with hotel facilities personnel was excellent.

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Union Gap, Wa.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 29, 2013

We recently stayed at the Emerald Queen Casino and Hotel and it was ok. Clean rooms, Good food in the snack bar, Nice sitting area by the pool. You have to ask for a fridge and microwave when making a reservation if you want one in your room. Pool was alittle dirty but otherwise it was nice. They also have a small but nice exercise room. The Casino was sort of old and the slots were extremely tight but we still had a decent visit.

Room Tip: Ask for a fridge and microwave when making your reservation if you need or require one.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2013 via mobile

Ideal place for chain smokers! Horrible smell of cigarettes the moment you enter the premise. Non-smoking room still was choked with cigarette stench...Worst place we have ever stayed! They should do something about the bad stench.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emerald Queen Hotel & Casino

Address: 5700 Pacific Hwy E, Fife, WA 98424
Location: United States > Washington > Fife
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 9 Hotels in Fife
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Emerald Queen Hotel & Casino 3*
Reservation Options:
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Also Known As:
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife

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