We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Slept like a baby!” 4 of 5 stars
Review of Emerald Queen Hotel & Casino

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Emerald Queen Hotel & Casino to your Saves list
Emerald Queen Hotel & Casino
3.0 of 5 Hotel   |   5700 Pacific Hwy E, Fife, WA 98424   |  
Hotel amenities
Ranked #7 of 10 Hotels in Fife
SeaTac, Washington
Level Contributor
115 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Slept like a baby!”
4 of 5 stars Reviewed April 4, 2011

Our first time staying at the EQC and it was very nice. The staff at the check in desk were polite and extremely helpful. The room was very nice and looked out at the pool/spa area so no noisy traffic. Nice amenities, great towels and toiletry items. Neat little 1-cup coffee maker. Beds were great - very comfy and the room was not too warm or too cool. All-in-all, a very good experience. Also, if you are going to see a show at the other location, you can take the shuttle to and from and there is a discounted room rate.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

64 reviews from our community

Traveler rating
    6
    11
    12
    9
    26
See reviews for
8
31
2
6
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Eugene, Oregon
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed October 25, 2010

This is a review for the casino/hotel in Fife. We were treated well and the location is good and convenient to I5. There are only slot machines here and limited eating options. The "sandwich bar" was busy and not very clean on the night we were there. We caught the shuttle over to the "main" casino for a concert and to play craps and other table games. The shuttle took awhile but it was a very busy night. All in all okay stay.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2010

My wife and I went to see "Last Comic Standing" and stayed at the Hotel in Fife. We live in Renton which is only a half hour away, so we didn't have to stay the night there. And I wish we didn't. From the get go the whole experience was "weird" I kept saying to my wife that it would be a good experience if people would just smile and say Hello and thank-you!!. its not that hard.. with the economy the way it is I am surprised the employees aren't going out of there way to please you.. There are lots of unemployed looking for work and if I were the Manager I would be making that clear to my employees.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 16, 2010

Traveling through Washington when arrived at hotel front desk staff first could not find room confirmation and when they finally did they said we should never book through the internet as if it was our fault they had overbooked themselves.They made rude comments about how the Managers don't deal with it. If it had not been so late at night and I had already pre paid for the room I would have found alternate accomodations. The only room left in the place was a smoking room at first it did not smell but as the night went on whenever someone in the next room would light up our room would stink up. The hotel staff were unfriendly, never apologized for the inconvience or accept responsibility for their mistake. They were no help with bags or directions they just tried to avoid questions and when asked questions the would respond with I don't know . All the vending machines on every floor were out of order. The valets honked at people in the parking garage I have never experienced such a lack of customer service from an entire staff in my life. Even in the room there was a lack of helpful information. No hotel info or area info like what time check out was or where to eat. I will never stay at this property again and would not recommend it to anyone.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANDY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 13, 2010

there are a lot of fun and clean casinos in Washington but this is not one! This casino has guards at every intersecting hallway & they are not friendly. Our non-smoking room smelled of exhaust fumes and smoke we were almost unable to sleep it was so bad. The staff was openly hostile to questions and seemed angry to be working here. We left early and stayed at a motel 8 in federal way our second night in Washington and it was much preferred to the casino at about half the price. They even gave us maps to other local casinos that were nice and inviting. The Emerald Queen was a huge disappointment considering we planned this trip just to visit them.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waianae, HI
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 5, 2010

We were non-gamblers joining up with classmates for a 60th b'day celebration and not too sure from reviews how we'd find the hotel. Though there was a smell of smoke even in non-smoking rooms on top floor, not as bad as expected. And the room was fantastic - big, roomy, clean, a bed that was huge and comfortable and had the world's best pillows! Good-size bathroom, with sink/vanity outside - lots of storage space. P.M. maid service (straightening things, clean towels, etc.). Entire staff was friendly, courteous, helpful. Numerous police and rules on taking bottled water from hotel offputting...good buffet, nice restaurant upstairs with bar. Negatives were smoke, no gift shop/mini-mart to buy aspirin, stuff like that, and window in room that only opened an inch, when we wanted a few more to get fresh air inside. Great places to eat w/in walking distance. And what had to be the absolutely cleanest parking lot we have ever seen. This place is well-run.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acworth, Georgia
1 review
5 of 5 stars Reviewed October 21, 2009

We have stayed at the Emerald Queen Hotel & Casino in years past. But this time was a shock because they have remolded, expanded and improved it 110%. It's casino area is larger and it has two parking decks now.
The hotel itself has wonderful thick fluffy towels. The sheets on the beds are high grade and the beds themselves are great to sleep on.
The staff is always helpful. Tho the one cup coffee makers in the rooms are not to my liking - they do cater to gamblers here and you can get free coffee in the casino. And it's good coffee!
There is always cleaning going on - so I was impressed with the housekeeping of the hotel and the casino.
We are not gamblers - so the casino is not the draw for us. But the hotel, it's location and it's new (to us) restuarants are great for when we come into town to visit family and friends.
The Tatoosh Grill is a wonderful place to eat.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Emerald Queen Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Emerald Queen Hotel & Casino

Address: 5700 Pacific Hwy E, Fife, WA 98424
Location: United States > Washington > Fife
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #7 of 10 Hotels in Fife
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Emerald Queen Hotel & Casino 3*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire and Travelocity so you can book your Emerald Queen Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife

Owners: What's your side of the story?

If you own or manage Emerald Queen Hotel & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.