Some friends and I were staying here for an evening to go to the Tacoma Convention Center the next morning. The location was perfect, the price was good, and the staff was really great. I had accidentally booked the wrong day; we came in around midnight and the night-staff Shalisa was really great about getting us sorted out. We slept well. In the morning, I dropped by the 7-11 to pick up some breakfast. When I burnt the sausage and eggs, and the room filled with smoke and the smoke alarms went off, and the morning manager dropped by, "just checking to see if you have the windows open, and I see you do. Great!" Everyone was super nice; our stay there was a great start to a awesome time in Tacoma/Seattle.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin - Thank you for the kind words about your stay at our hotel. I am glad to read that the entire staff took such great care of you, making your experience with us a great one. I am sorry that your eggs and sausage were burnt; however, I am glad that the alarm and staff reacted appropriately, and did so in a really nice, helpful way!
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Thanks again for staying with us and sharing your experience. We look forward to having you stay with us again should your travels bring you back to our area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.