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“Excellent Value Property” 5 of 5 stars
Review of Quality Inn & Suites Federal Way

Quality Inn & Suites Federal Way
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Quality Inn & Suites Federal Way
2.5 of 5 Hotel   |   1400 S 348th St, Federal Way, WA 98003   |  
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Choice Privileges Points
Ranked #3 of 12 Hotels in Federal Way
Certificate of Excellence 2014
Akron, Ohio
1 review
“Excellent Value Property”
5 of 5 stars Reviewed June 29, 2014

We spent one night at this hotel and were impressed with the service and the cleanliness of the property. Our room had a Jacuzzi and was very fairly priced. We did not try the breakfast as we had a flight to catch. I would recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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86 reviews from our community

Traveler rating
    46
    24
    8
    5
    3
See reviews for
30
17
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed June 25, 2014

We had a pleasant evening and a wonderful room. The Jacuzzi tub helped. We both slept like babies without an ache or pain. That's unusual! We found this hotel to have many of the amenities that we seek. Their warm cookies were definitely a plus and breakfast was tasty with many protein items.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

The staff here is wonderful!! Fresh baked cookies and ice cold milk every night in the lobby!
The continental breakfast was pretty good too. Hopefully we stay longer next time to enjoy the indoor pool! We are definitely staying here every time we visit my family in Federal Way for sure!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 10, 2014

I had called to make reservation and expressed that my husband can't do stairs or walk long distances down hallways, therefore we needed a room on the first floor close to an entrance. That person assured me that we would be so accommodated, so I booked a 5 night stay. We arrived for check-in at approximately 10 pm, and my husband showed the deck clerk his cane, said he had great difficulty walking long distances and needed first floor room. That clerk said he would be in a first floor room and when he asked about the distance from an entrance, was told " it's just around the corner". We found out that the only entrance into the hotel has no automatic door openers, so someone has to open the door and keep it open enough for everyone to get through. Also due to issues, no one is allowed to come in or out except through the main entrance. Unfortunately our room was all the way down the hall and only 2 rooms from the other end, which was locked and unavailable for usage now. We managed that night due to the lateness, but he saw two other employees outside the next day and expressed his displeasure with the room location and lack of anyway for someone in a wheelchair or scooter to even get inside the hotel. Again, nothing was done, so after the 2nd night of no action on the part of the staff to correct the room location by giving us a different one; we checked out and went to a different hotel. Only upon check-out did anyone try to fix the situation, and indicated that they are trying to make changes to the hotel but I said why after telling 4 different people about this; should I continue to be inconvenienced. We had picked this hotel due to the reviews and also thought that it would be better priced than the other hotels in the area. Location is not easy to find, even with directions offered. Very disappointed, as the room itself was not bad for the price other than it was always either too hot or too cold.

Room Tip: If have handicap needs please check with the hotel further to see if your needs will have been addre...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texarkana, Arkansas
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

We chose this hotel due to the location while vacationing in the area. Close to Seattle, Mt. Rainier, Mt. Saint Helens and the SeaTac airport. The room was quiet and clean and the bed was comfortable. The staff was friendly and very helpful when we had questions. The entrance to the hotel was a little difficult to find because it looked like you were turning into the Taco Bell parking lot. The fresh baked cookies and milk were a added bonus!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2014

My wife and i stayed at this hotel back in March and the staff was amazing. One of the main reasons we picked this hotel was the price compared to other hotels surronding the federal way area. I wish more hotels where like this one.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federal Way
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

We appreciated the friendly staff and clean, comfortable room. The breakfast offered a variety of options including a tasty yogurt brand I hadn't tried before. I especially appreciated that they had breakfast ready as I was leaving at 6 am to catch a flight.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Federal Way

Address: 1400 S 348th St, Federal Way, WA 98003
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Federal Way
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Federal Way 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn Federal Way
Federal Way Quality Inn

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