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“I'm impressed” 5 of 5 stars
Review of Quality Inn & Suites Federal Way

Quality Inn & Suites Federal Way
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Quality Inn & Suites Federal Way
2.5 of 5 Hotel   |   1400 S 348th St, Federal Way, WA 98003   |  
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Ranked #3 of 12 Hotels in Federal Way
Lewisville, Texas
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
29 helpful votes 29 helpful votes
“I'm impressed”
5 of 5 stars Reviewed May 7, 2013

I've recently started staying at the Quality Inn hotels and I'm impressed once again. Room was large, clean and comfortable, good pillows, TV worked well, shower felt great, temperature of room easy to control, breakfast had a variety of items (love those hotel breakfast waffles!), coffee was good. Internet was a little slow. Friendly and helpful staff.

Room Tip: Three floors and an elevator, no problem.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review, May 15, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    41
    22
    8
    5
    3
See reviews for
27
16
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Overland Park, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2013

From the moment we entered the door to the smell of fresh baked cookies, until our checkout the next morning, we were treated with kindness, courtesy and comfort. Bed was super comfortable, everything we requested was provided and breakfast was good with hot items too. What more could one want? No chance to use the exercise room, pool or hot tub. Maybe next time. Thanks again for a good stay.

Room Tip: First floor near breakfast room great for us being an older couple with a degree of impairment in wa...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review, May 15, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed April 28, 2013

That was Christmas trip to US. I found the staff to be really friendly and cooperative, the rooms are awesome and really clean. The customer service at front desk was excellent and friendly. i had really good time with my friends. The breakfast was good and taken care off that we had everything proper to eat.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review, May 15, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago, illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2013

I am a business traveler and stay at hotels weekly. I booked this hotel against my better judgment and was pleasantly surprised. The room itself was in need of some updating. But it was comfortable and inexpensive. They were in the process of remodeling the outside and lobby. More than anything, the staff was superior. They were friendly and welcoming. I will stay there whenever I am in the area.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review, May 15, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 24, 2013 via mobile

Great location - near to the swim facility and to upscale dining choices
Rooms were roomy with new beds and bedding
Showers were strong and hot
Quiet hotel - perfect for our purposes
Will come back to this hotel only for future swim meets

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review, April 13, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metairie, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

A recent trip to the Seattle area brought us to this inn for the second time in two years. New owner ship has made it even better for budget conscious travelers. Vacationers want a good night's sleep--the new mattresses make this a certaintly.

The staff is very friendly and helpful. After we checked in we decided we wanted a second floor room- A quick request to the front desk and our wish was granted.

The laundry facilities are perfect for those that travel light or don't want to go home with suitcases full of dirty clothes. There is a weight room and an indoor pool too.

Every night the front desk person bakes cookies. Fresh coffee is always available.

The hotel is 20 minutes from the airport and right in the middle of a huge area of retail restaurants and shopping.

All in all, we like it and will stay there again next year when we go to Federal Way.

Room Tip: Second floor rooms over looking the lobby are nice.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, Manager at Quality Inn & Suites Federal Way, responded to this review, January 25, 2013
January 25, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you.

Thank you,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newberg, Oregon
1 review
5 of 5 stars Reviewed January 22, 2013

The new Management of this Hotel is exceptlional! I have have been staying here once a week for the past year. The staff is friendly and accommodating. Rooms are spacious and clean with new beds recently.

Michael Dunhoe

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jim m, Manager at Quality Inn & Suites Federal Way, responded to this review, January 25, 2013
January 25, 2013
Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and breakfast variety. Please do stay with us again. We won't disappoint you.

Thank you,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Federal Way

Address: 1400 S 348th St, Federal Way, WA 98003
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Federal Way
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Federal Way 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn Federal Way
Federal Way Quality Inn

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