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BEST WESTERN Plus Evergreen Inn & Suites
3.0 of 5 Hotel   |   32124 25th Avenue S, Federal Way, WA 98003-6014   |  
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Ranked #6 of 12 Hotels in Federal Way
Tacoma, Washington
1 review
“Martine”
3 of 5 stars Reviewed December 21, 2012

The hotel was okay but the service was excellent! The elevator was broken at the time of myself and my husbands staycation but the man (Martine) who ran the elevator was so pleasant and accommodating he mad the idea of it being broken a joy! Almost like an Ole school elevator handler but with panache!! Thanks to you Martine, i didnt complain about the elevator or taking the stairs on occasion ( my choice completely).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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344 reviews from our community

Traveler rating
    97
    101
    70
    43
    33
See reviews for
133
69
32
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • German first
  • Japanese first
  • Spanish first
  • Any
English first
San Diego
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2012

My family has been spending the Holidays at this property for years. The pool, restaurant and the proximity to the mall for shopping has been our standard for years. We will not be going back! The entire property is filthy. The pool is no longer maintained. The dishes in the restaurant to the sheets on the bed were as disgusting as I've seen anywhere. We had several rooms and all smelled like wet dog. When I tried to address it with management they had excuses but no resolutions. I don't know if there was a change in ownership or management but we won't be going back.

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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Top Contributor
107 reviews 107 reviews
17 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 7, 2012

The hotel was located near the confluence of 3 highways between Seattle and Tacoma. The rooms were adequately spacious, the staff was responsive, the lobby had seating areas with tables for business meetings, and in addition to free breakfast, the hotel has a restaurant on site.

The Internet connection was a bit slow, so for a business trip, that caused a bit of difficulty. However, overall, I would recommend the hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enumclaw
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 6, 2012

Hotel stay was going to need to be extended by 1 day, no problem for the staff, they helped right away, securing us another night. Hotel drivers were great, transporting us back and forth to hospital!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodland, Washington, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 10, 2012

Wish I could give it 0 stars... One of the worst hotels I've ever stayed in. Hard beds, broken hair dryer, RUDE desk person, thin bed covers, we had two hair conditioners and no shampoo. When we requested a shampoo we waited 30 minutes before going to the front desk where five minutes later we were given another conditioner. When asked they said " we are out of shampoo". We got to the included breakfast with an hour of serving time to spare. they were out of everything... including juice and Coffee. I highly recommend you find another hotel!

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Evergreen Inn & Suites

Address: 32124 25th Avenue S, Federal Way, WA 98003-6014
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 Hotels in Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Evergreen Inn & Suites 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Best Western Plus Evergreen Inn And Suites
Best Western Plus Evergreen Hotel Federal Way
Best Western Federal Way
La Quinta Federal Way
Best Western Evergreen Hotel
Federal Way La Quinta

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