We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Probably the best choice in this location” 4 of 5 stars
Review of Courtyard by Marriott Seattle Federal Way

Save Saved
You added Courtyard by Marriott Seattle Federal Way to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Courtyard by Marriott Seattle Federal Way
3.0 of 5 Hotel   |   31910 Gateway Center Blvd. South, Federal Way, WA 98003   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #4 of 12 hotels in Federal Way
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Probably the best choice in this location”
4 of 5 stars Reviewed March 5, 2013

Nicely situated with views of Mt. Rainier to the east and the Olympic Mountains to the west. Inviting lobby where breakfast is served, rooms pretty standard, clean, nice TV. Very uncomfortable small couch seating. Bathtub dangerously slippery with only one grab rail under the shower head.

Room Tip: For better views choose the higher floors.
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEAFW, General Manager at Courtyard by Marriott Seattle Federal Way, responded to this review, March 7, 2013
Thank you for your comments. I am happy to learn that you enjoyed our beautiful mountain views and our lobby area!

At Marriott the safety and comfort of our guests is our top priority. The feedback about your bath tub is very helpful. We regularly contract an outside company to apply a slip-resistant coating to our tubs. I will contact them right away to discuss applying a new coat. We also have rubber bathmats available upon request. We’d be happy to supply one during your next stay.

Please contact me directly if you have additional questions or concerns. We appreciate your business, and hope to welcome you back soon.

Jenny Vasquez
General Manager
(253) 529-0200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

95 people have reviewed this hotel

Traveler rating
    32
    41
    16
    3
    3
See reviews for
13
9
6
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 23, 2013

My good friend decided I needed an excape to relax and enjoy a quiet evening and a long hot showere so she booked us a room at the Courtyard by Marriott Seattle Federal Way, it was perfect! Pool available, clean rooms, quiet environment and access to a great breakfast and coffee in the morning!

Room Tip: It was foggy outside but the view from the 7th floor was great!
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big Lake, Minnesota
Top Contributor
337 reviews 337 reviews
160 hotel reviews
Reviews in 159 cities Reviews in 159 cities
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed December 16, 2012

Stayed at this hotel after a meeting for the first time. Hotel is newer, room was very nice. Clean, well appointed with sofa, large flat screen TV. Bed was comfortable with fresh linens. Nice work station, plenty of lights and electric outlets. Internet worked fine. Property features the new Marriott "Bistro" concept, which offers limited dining. Comfortable common areas to meet with friends. Everything was going fine until the morning. I got up, set up the in-room coffee maker and went ot get online while the coffee brewed. After a few moments I heard some strange noises and went to investigate. The coffee pot was missing a critical piece which didn't allow the brewed coffee to flow into the pot, causing an overflow all over the counter and floor with scalding coffee. There was no way to stop the brewing cycle so I could only stem the tide of the flow. Once the brewing stop I emptied everything and took the coffee maker apart so they wouldn't leave it for the next guest. When the front desk clerk asked me how my stay was I informed her and she apologized and offered to get me a cup of coffee from the Bistro at no charge. I respectfully declined but was very appreciative of her concern and offer. Several days later I received an apology note, as well as a Starbucks gift card from the hotel for my inconvenience. This type of extra effort is few and far between but it earned them another stay.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 13, 2012

Had a comfortable stay at this hotel. It is great for the business traveler. The front desk check in was swift and the check out even swifter. I was pleased with the overall service experience.
The room was great - I was lucky to have a suite. Ample space and very comfortable. The amenities in the room were good as well.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed November 26, 2012

During a week long weather-related power outage in the entire Seattle area, it was difficult to find a hotel that had rooms. So I started to drive south toward Portland and eventually found a vacancy in Federal Way (suburb of Seattle). Because they had a generator, lights were on in the lobby. They did have one room left, a suite. While the rooms had no power, they advised there was plenty of hot water. Happy at last to find a place to lay my head, I booked the room and was supplied with 2 flashlights. While it was nice to finally find a warm bed, the hotel did not give me any kind of discount, weather-related or otherwise - AAA, lack of services, old and tired. I suppose that would have been too much to ask since this is a for-profit institution, not a social service agency.

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 11, 2012 via mobile

I used to stay here for work years ago and its gone downhill over time. Room had a mildew smell. A little disrepair in the bathroom. Tv doesn't have digital connection so you couldn't get local channels.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 28, 2012

This was a great business hotel, quiet yet nice and having quite a few amenities that business travelers like.

Check in was a breeze, internet connectivity never failed, the folks at the front desk were very helpful with local restaurant choices and anything we needed.

It rained the entire time but we expected that, the RAM restaurant next door had very good micro brews and salads. We also ate at the Tokyo Japanese steakhouse and Jasmine Mongolian grill. Both were also very good with the Jasmine being the best, we had co-workers that had never been to a Mongolian grill before and they loved it.

Would stay here again in a heart beat. No issues getting around town, no issues getting back to the airport as well.

Room Tip: High floors as always
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Courtyard by Marriott Seattle Federal Way? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Seattle Federal Way

Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard By Marriott Seattle Federal Way Hotel
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard
Courtyard Seattle Federal Way
Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Seattle Federal Way 3*
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard Federal Way, Washington provides greater flexibility and choices for our guests. This Seattle hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and weather conditions via our Go Board. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. This provides guests with healthy food and beverage offerings in the morning including Starbucks coffee and evening dinner service with cocktails. We're only a 1/2 hr from downtown Seattle attractions like the Space Needle and minutes from the Seattle-Tacoma Airport. Enjoy year-round activities at nearby Mt. Rainier. Our guest rooms feature luxury Marriott bedding, flat screen TV, refrigerator and complimentary high-speed internet access. We also have lots of meeting space and a professional staff to make your event a success. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Marriott, Booking.com, Priceline, Travelocity, Hotels.com, Tingo, Venere and Agoda so you can book your Courtyard by Marriott Seattle Federal Way reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Seattle Federal Way, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.