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All 12 Federal Way hotels

Courtyard by Marriott Seattle Federal Way: Traveler Reviews

3.0 of 5
31910 Gateway Center Blvd. South, Federal Way, WA 98003
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Ranked #6 of 12 hotels in Federal Way
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73 reviews from our community

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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excape for a night was fantastic!”
3 of 5 stars Reviewed January 23, 2013

My good friend decided I needed an excape to relax and enjoy a quiet evening and a long hot showere so she booked us a room at the Courtyard by Marriott Seattle Federal Way, it was perfect! Pool available, clean rooms, quiet environment and access to a great breakfast and coffee in the morning!

Room Tip: It was foggy outside but the view from the 7th floor was great!
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Big Lake, Minnesota
Top Contributor
306 reviews 306 reviews
149 hotel reviews
Reviews in 149 cities Reviews in 149 cities
150 helpful votes 150 helpful votes
“From Good to Bad to Great”
4 of 5 stars Reviewed December 16, 2012

Stayed at this hotel after a meeting for the first time. Hotel is newer, room was very nice. Clean, well appointed with sofa, large flat screen TV. Bed was comfortable with fresh linens. Nice work station, plenty of lights and electric outlets. Internet worked fine. Property features the new Marriott "Bistro" concept, which offers limited dining. Comfortable common areas to meet with friends. Everything was going fine until the morning. I got up, set up the in-room coffee maker and went ot get online while the coffee brewed. After a few moments I heard some strange noises and went to investigate. The coffee pot was missing a critical piece which didn't allow the brewed coffee to flow into the pot, causing an overflow all over the counter and floor with scalding coffee. There was no way to stop the brewing cycle so I could only stem the tide of the flow. Once the brewing stop I emptied everything and took the coffee maker apart so they wouldn't leave it for the next guest. When the front desk clerk asked me how my stay was I informed her and she apologized and offered to get me a cup of coffee from the Bistro at no charge. I respectfully declined but was very appreciative of her concern and offer. Several days later I received an apology note, as well as a Starbucks gift card from the hotel for my inconvenience. This type of extra effort is few and far between but it earned them another stay.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mississauga, Canada
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed December 13, 2012

Had a comfortable stay at this hotel. It is great for the business traveler. The front desk check in was swift and the check out even swifter. I was pleased with the overall service experience.
The room was great - I was lucky to have a suite. Ample space and very comfortable. The amenities in the room were good as well.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“So-So”
1 of 5 stars Reviewed November 26, 2012

During a week long weather-related power outage in the entire Seattle area, it was difficult to find a hotel that had rooms. So I started to drive south toward Portland and eventually found a vacancy in Federal Way (suburb of Seattle). Because they had a generator, lights were on in the lobby. They did have one room left, a suite. While the rooms had no power, they advised there was plenty of hot water. Happy at last to find a place to lay my head, I booked the room and was supplied with 2 flashlights. While it was nice to finally find a warm bed, the hotel did not give me any kind of discount, weather-related or otherwise - AAA, lack of services, old and tired. I suppose that would have been too much to ask since this is a for-profit institution, not a social service agency.

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask tokyorose50 about Courtyard by Marriott Seattle Federal Way
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Tending in the wrong direction”
3 of 5 stars Reviewed November 11, 2012 via mobile

I used to stay here for work years ago and its gone downhill over time. Room had a mildew smell. A little disrepair in the bathroom. Tv doesn't have digital connection so you couldn't get local channels.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott Seattle Federal Way

Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard
Courtyard Seattle Federal Way
Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Phone Number:
Region: United States > Washington > Federal Way
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Federal Way
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard Federal Way, Washington provides greater flexibility and choices for our guests. This Seattle hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and weather conditions via our Go Board. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. This provides guests with healthy food and beverage offerings in the morning including Starbucks coffee and evening dinner service with cocktails. We're only a 1/2 hr from downtown Seattle attractions like the Space Needle and minutes from the Seattle-Tacoma Airport. Enjoy year-round activities at nearby Mt. Rainier. Our guest rooms feature luxury Marriott bedding, flat screen TV, refrigerator and complimentary high-speed internet access. We also have lots of meeting space and a professional staff to make your event a success. ... more   less 
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